Podcast interview (May 2020) between Mark Simpson and Callum Morgan focused on hospitality business responses to lockdown. Callum, who runs Morgan Branding and a family hospitality business in Warrington/North Wales, discusses helping a local business move online, owner–guest roles in hospitality, tips to increase direct bookings, and a lockdown-themed quick-fire segment.
Chapters
Today's podcast episode is all about what is going to happen next. I invited on Callum Morgan has got hospitality business that he runs with his parents. He's got Morgan Brandon, which is one part of his business.
Callum Morgan based in Warrington, England. So just between Manchester and Liverpool. For those of you that know the area, obviously like most people I guess now sat at home, not sat in my lovely self catering holiday let over in North Wales. I own a company called Morgan Branding, which is this hoodie here, you know, I only wear my own company branding clothing. I think it's somebody would say.
It's one thing that I noticed that you did recently was you helped a local business go online. Can you explain the process, the conversations that led to it and the detail that you had to do to get this actually in action, this plan in action?
A place where if we look after the owners, you know, that we'll look after the guest. In reality, we only do 10% of the work with a guest. You as the owner, do the rest of the work with the guest.
What if there's one tip that, that you would give to any host that is watching right now to help them increase their direct bookings, what would it be? Let us know where everybody can go and find out more about what you've spoken about today. Where's the best place? Where's the best place to get in contact with every podcast interview? We like to finish on the quick fire questions. This is the quarantine quick fire questions because we are obviously in the lockdown. So I've got 1, 2, 3, 4, 5, 6 quick fire questions. Are you ready?