Who is Guesty?

Give everybody tuning in a little bit of a more of an idea of who and what Guesty is and how you work and who you best serve. If you could just do that for me.

Sure. So Guesty is a property management platform. So we're an end to end solution for property management companies who are really looking to scale their business but also automate, you know, pretty much their entire operations so that they can focus on that growth in whatever way that means for them. So you know, Guesty is really catered for property management companies with above five listings. You know, again, it's a powerful tool, it's a powerful software, it's your business tool. So for, for those professional property management companies and again who are looking to have that growth but also have powerful features behind them, I was going to say.

So it's a pms, it's a channel manager. You've got the automations. If there would be say a guest house owner watching right now. Do you, do you typically work with guest houses? They've got say five to 10 to 10 bedrooms or are you geared more at the rental owners here?

So we do definitely cater to guest houses. I would say the best fit for Guesty would be property management companies who are managing whole units, individual units or you know, entire building. Again we have really great features for that but of course with our multi unit feature we also support rooms in that. However, you do need to have a minimum of five properties to be with Guesty. But of course, you know, we are speaking to everybody when it comes to and doing demos. So you know, at the end of the day it's really if it's the right fit for you, you know, we'll, you know, and if it's right fit for us.

So just a case, just go onto the Guesty website and we'll provide all the links at the end and you can go and request a demo and have a chat and see if it's a good fit. For example, I speak to a lot of people and I do coaching calls and things and they're saying I'm looking for a new pms. They're X and they're looking for a new one. Again they're looking to scale like you're talking about they do rent to rent or they do buy to rent. You know, there's loads of things and they're always saying who do I chat to? And there's a ton PMS providers there, there are so many of them. You can just go to booster.co.uk pms and there's a review on every single one based on real life experiences from hospitality community members. What I love about Guesty, and this is a question that when somebody asked me who should I use as a pms, I always take them down set round of questions. So it's how many properties do you have? And it comes to one. And the main question is, do you do all of the customer service yourself, as in answering questions from guests, et cetera, or do you have a team that does? And if they always say to me, I'm doing it myself, then I always say, have a look at guesting, because there's one thing that you do which is the guest communications. Could you please, because this is unique as far as I'm aware. I don't know of anybody else that offers it, but could you just please delve into what that is and how that works and how it could benefit a property manager or anybody that's watching?

Yeah, absolutely. So our 247 guest communication service was actually how Guesty started. And with this service we developed our software. So what this service is, is it's a 247 guest communication service where we have a team of well trained guest service experts who are there to answer your guests from the moment that you receive that first inquiry to the moment that the guest is checking out. So we're, you know, we're your communication team 247 to your guests. And freeing this up, this part of your business up again really gives you guys time to focus on listing acquisition, marketing strategies, right? Things that, you know, that Mark talks about here. And it's covered by a team of experts with Guesty. So it is an upsell when you're using Guesty software, it can't be. Instead of the software, it goes hand in hand. But again, you know, having that 247 coverage is definitely so key to your, to your occupancy rate because you have quicker conversions for reservations.