Short excerpt from a YouTube interview (uploaded by Mark Simpson on Jan 5, 2023) in which Josh Goldstein explains how his prior career prepared him for working in hospitality and emphasizes that hospitality is fundamentally about people and handling unpredictable guest situations.
So I almost feel like my career prepped me for hospitality business and the craziness of some guests and the. The pleasantries of other guests. Like, not every job and in production is going to go the way you think it's going to go. So you just have to approach it and figure out how to solve it.
So true. And we see time and time again when we speak to awesome hosts from across the world that actually being in hospitality is about people.
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