How to Handle an Underperforming Integrator

Hey everybody, it's Mark C. Winners. So, visionaries, I have an important topic to discuss with you today. Have you ever laid awake at night concerned that you made a mistake in selecting your integrator? Have you thought about what specifically made you feel that way? Did your team miss a key deadline? Are rocks not getting done? Maybe you don't see them holding the team accountable or you're not regularly holding same page meetings. Sometimes you just can't put a finger on it. But something feels funky, your spidey senses tingle and you know something is just not right. Any of these things alone may be cause for concern. Add any of them together and it's no wonder that you're thinking, gee, did I hire the right person to serve in the integrator role? You cannot go on like this, so how should you handle it? Well, first things first, you need to be able to clearly articulate your concerns. What what are your expectations and how specifically are they not being met? Next, schedule a same page meeting and lay them out for the integrator. Prepare a list of your concerns and consider printing them out to go over them together one by one. This is super important. You must have three data points to back up each of your concerns. They need to fully understand the pattern that has you feeling the way that you do. And here's why. If you only have one example, they can explain it away. If you have two examples, they could just say it's a coincidence. Three data points shows an obvious trend. So after establishing the situation, engage in the conversation. Really try to dig into the root causes and come up with a plan to resolve them. After this conversation, you may feel great clearing the air or you may not. Regardless, you need to see nice steady progress towards your plan. Sometimes you'll see the integrator either failing to make progress toward your expectations or actually going backwards. That means it's time to invoke the first strike of the three strike rule. From here, you both need to quickly move the situation to full resolution of all your concerns or you'll need to part ways. This happens sometimes, but you need to keep the greater good of the company in mind and end relationships when necessary. Both parties end up happier in the long run. So to recap. 1. Clearly identify the issues that trouble you about your integrator. 2. Clearly communicate your concerns with three specific examples for each concern. 3. Fully resolve every issue or end the relationship. To be able to get the most of your visionary integrator relationship, you need to have the right fit integrator for you. You can start by taking the Visionary Integrator Assessment to help determine where your strengths lie and understand who would make the best integrator for you. Go to rocketfueluniversity.com to take the Free Crystallizer assessment. And if you're a visionary looking for an integrator when you join the free rocket fuel community, you can post on the community message boards to let others know the type of integrator that you're looking for. Everything's available on rocketfueluniversity.com thanks for watching today. Until next time, go Rocket.