Creating a Work Environment for Success!

Matt and James here, and this is gonna be an interesting one because we don't even know what it's about.

Funny, funny story. We. Matt come on and goes, let's. Let's talk about stories. I'm like, I'm pretty sure that's what we just recorded. He's like, no, we didn't. We had an argument. So I brung up the recording, opened it to a random spot, and Matt said something. Then I said, I thought we're gonna talk about stories. Here we are with no topic to speak about today, so. So let's take it as we come. Cue the intro.

If you listen to this podcast, you will make your first million within three years. I'm going to repeat that. You will make a million dollars within three years of the first episode you listen to. We don't want pikers. We're not here to save the manatees. We're here to make podcasts. You really want this? You listen and review.

Put that coffee down. Yeah. All right, guys. So I think what we're going to talk about first and foremost is just like, I just had a coaching client just then, and I was talking about, like, setting himself up for success in terms of his environment. Because I was like, man, your background sucks. Like, I was like, what's going on there? He's in his son's room that. It's also like. So it's half of his son's room, half of his office. And I was like, just doesn't seem like a good work environment for you to be in consistently. So I was like, we need to. We need to get this sorted.

Yeah.

I mean, you got to walk into your space and you got to be like, okay, this is where work gets done. This is where things. Things are. There's. There's productivity.

Yeah. It's got a. It's got to endless a power. Right?

Yeah. That's why I don't like being in this fucking shared workspace. Like, it's okay, it's whatever. But, like, you know, where I came from, My previous office in my house, which I'm actually going back to in a couple days, for a couple days and come back here, is awesome. It's a rad space to be in. I love it. I custom made it to be extremely effective and productive. I had my workflow. I know where my b sco. I know where this does. I know where this is. My pipeline's there. My. This is here. My. This is there. Like, it just makes my workflow and my efficiency so much easier than I can walk into that office, be the guy that I need to be to sell, and then I can walk out of the office and I can be dad, I can be husband, I can be son, I can be uncle, whatever it needs to be. Right. But there's like a clear delineation of. Of what I do where. And I don't work in the living room, only work in the office.

Yeah, 100%. And this is why I built this little, little pad. But this is 1.5 by. By 1.5 in a spare bedroom. I've got a whole bunch of other stuff on outside these walls. I've got all my acoustic foam roof, have, you know, all my drawers, everything that I need to access all my books and, and shit like that. So I can come in here and like, this is where I switch on. Yeah. So like working from home, you need a space inside your house where you can actually come where it's work only and then you have everything else out, which is why we're getting the office. So while we're on the. The topic of this, like, making that environment really good, it's still under construction because we did get fucked around a bit by the landlord and some contractors and things got very delayed. But we're started now, so we should be in there soon. But let's talk about the shit that we're putting in our office to. To make it a sick environment.

I think we're a classic case of too much money. We never should have gave you people money. Okay, so from some of the. Okay, so I think what you've got to understand is what is the purpose of the office? And the purpose of the office is a few things. One, it's a creative space because I need to be a creative person who comes up with content ideas. So I needed a space for that where I could do that. Plus I could have cool backgrounds and I could do more visually interesting things. The second is giant flex.

Credibility.

Yeah, Credibility. It brings. We can bring all the people together. Like, Marco's moving to Sydney. I've moved to Sydney. Dan's moving to Sydney. We'll have our external CFO in there. We'll have like our assistants in there. We'll have everyone who's going to, you know, CEO. CFO's fucking CEO. All these people would see in front of their name. Yeah. So they're. They're all going to be there. The H O M O, which is Dan, head of organic marketing operations. So, yeah, like all these people can be in one big collaborative space and we can all vibe off each other and work. And then I don't have to, like, call James to ask him a question. I can just be like, oh, James.

And then I can ignore you because we've got soundproof words.

Okay. So that's kind of the reason why. So a couple of things that we have. One is we have a bar. Okay. Because bars are cool. And that's it. That night. It provides a couple of cool backdrop. If you guys go into YouTube, you'll see I did a YouTube video the other day with the bar as the.

Backdrop, and it gives us a bit of fun. It opens up a second podcast on a weekly basis. Just a quick recap one. And we're gonna get a beer tap in there. Just because. Why not?

So we got that. We've also got an arcade machine. It's got 4,000 games. The game I'm most excited about is NBA Jam.

Yep. Yep.

And then. And then NFL Blitz obviously came out.

A bit of Mario Kart.

Fantastic games. Yeah. And then we've got a pool table. So pool table is cool. I really just, like, to be honest, like, a lot of it is about opulence. It's about, like, a state of, like, this is the coolest fucking office environment that you could ever be in.

Yep.

Because, like, that give that. Like, that's motivational for people. And, like, they enjoy being there. They want to be at work. They like it. They get to do cool stuff. We have zoom rooms. They can do sales. All these things. Like, it's. It's creating kind of an atmosphere of productivity and success.

Yeah. And it really attracts people to want to come work for us because they see that environment because it looks fun as shit. It doesn't look like you're turning up to work, although you are, because you're far more motivated being in that environment. Plus, it gives the guys a reason to actually want to relocate to Sydney to be in that office. Because it's a good space.

Yeah, exactly. So I think you've got, like, when you're looking at a workspace for yourself, like, you got to, like, what's the goal of it? I think the goal should be, like, one workflow. Like, productivity should be number one. So you can be really productive whether you need to be creative, whatever you need your space for. Then you got to have a good workflow. So you got to, like, sort of lay out your desk and your computer. And, like, it wants to be a space that you walk into, and you're like, you're proud to be in there. And again, like it didn't have to be crazy. Like it doesn't have to be like my setup back at my other house or anything like that. It can be simple but like you know, you can get like, you can go to Pier 1 Imports and get a bunch of cool nickety knacks for a bugger or you can go on Amazon. I spent like a thousand dollars on Amazon the other day just going through knickknacks for the friggin office. But we got a lot, because we got a lot of space. Was that like some glass heads, skulls and like some really cool like old festoon lighting and some. Just some cool shit. I got like some NFL full size NFL helmets.

Oh yeah. Just.

Fuck, I don't know. Man shit. Yeah, Leather blades. Risky things just got fucking. Man shit. I was like, just typed in man shit. Yeah, just. But like yeah, I think you're, the workspace is really important because if you're in a shitty workspace, like it's just like you're not enjoying being in there, which makes work feel like more of a chore, which puts you in a bad head space. And so much of sales is around like I think, well, okay, I'm going to preface this because I think a lot about sales is your headspace when you're not at a super high level. I think once you get to a high level, I think it totally goes out the window in terms of like mindset and headspace because you're so confident in your process that you could be sick as a dog and still sell somebody. You could have just broken up with your wife and still sell somebody. Like I genuinely believe that because yeah, like I'm. I've had really bad days and hop on the phone, hey man, how's it going? Like this, you know, you kind of just kind of put the face on. But I think when you're newer or when you're like not quite at the level where you've. I don't think mastered is the right term, but you're really, really confident in your process. I think that like your headspace actually had one of the guys call me today. Guy named Jack, works one of the accounts that run called Sportsmodel project. Great dude looks just like Chris Hemsworth. But he was like, I'm just really struggling. He's selling two accounts, switching between the toe and getting into the flow state. And I said, mate, fuck this whole flow state shit off. I was like, the more you think about it, the more you're gonna like convince yourself that you're not in a position to be able to sell these people because you're like, you're confused. And I was like, bro, all you're doing is having a conversation with another human being. And I go, you're selling fitness over here and fitness over here. It's the same shit. I was like, it's just a different, different person that they're paying. I was like, just get that out of your head and just realize you're over complicating. You're making it too fucking difficult. All you have to do is show up and do your process. Yeah, that's it.

You got to take that mindset. Doesn't matter what's happened in that day. The call you had before, the call you've got after. Each time you pick up the phone day starts now. Next call day starts now. And you treat it as a new day every time because it's a new conversation.

Yeah, it's just like, you know, if you have 10 no shows in a row, like, you might have 30 shops in a row. So like, you know, you can flip a coin 10,000 times if it, you know, if it goes tails 12 times in a row, it's no more likely to go tails the next time. So you got to look at these things as like, larger and don't. I think one of the things as well, like from one, I do so much training, so many things comes up. But somebody comes to me today and they go, hey. So I had this lady come into the gym. This is a fitness gym. Like, I do a coaching for some guys once a week. It's like 20 gym members or something. And they're like, so this lady was super angry. She just got in a fight with her husband. She came in, she was hyper combative. What do you do? And I was like, what do you mean, what do you do? It's like, what do you do in the situation? I was like, have you ever been in this situation ever in your life except for today? No. I was like, then who cares? It's like living in a desert and planning for a tsunami. It might happen, but like, probably not twice, you know what I mean? Like, it's unlikely.

So those super hypothetical people that need an answering cases.

Come on, man.

Fucking live.

I'm really rough on those people. I said, that's the definition of a hypochondriac. No, I said, that's the definition of a red herring. Yeah. I was like, bro, that is such a red herring question. I was like, if it happens again, let me know. We'll Come up with a plan for it. But unless, like, it's. Don't fix things that aren't, like, institutional problems or that aren't consistent problems.

Cater to the 99%, not the 1%.

Exactly.

Hmm.

Because us 1 percenters are fine.

Yeah, yeah. That. The work environment and the. Another fact is it's professionalism. Right. It looks very professional. And I review a lot of calls, coach a lot of people, and there's so many things that they do, particularly when they're selling on zoom, that leads to such an unprofessional look, which triggers sales resistance.

Dogs in the background.

Yeah. Just ridiculous. Right? But like, one is like terrible lighting. You know, turn a light on or don't stand in front or sit right behind where there's a big light behind. And every time you move your head, you see the light come in. I was reviewing a call today with Marco, and then I reviewed Marco's call, and this guy, like, kept moving his head. And every time he did, it's like fucking blinding my eye and distracting me.

Super distracting.

Cannot pay attention. Or people where you've got like, right next to a mirror. I've got a little bit of that now. I'm not gonna do anything to Change that. It's 1%. But if that was a, you know, far brighter light, and half my face is like hammered with light. The other half, it's dark. You know, it looks like Twilight Zone like that. That's unprofessional. And then get a good quality headset and a good quality microphone.

Yeah. Your audio is so important. So important.

I zone out when I, for example.

Like, this microphone is probably like 150 bucks. James's microphone was like a hundred bucks. This, this is like a $300 arm. But James is just a cheap one from Amazon. It was like 22 bucks at that. I've got one of these waiting for him. Office. But the reason why I need this arm is because I got this microphone. This microphone is a very good microphone. It's very heavy. But that microphone that you can get good quality, like microphones. You want like a USB condenser mic or something like that. These headphones, these are pretty of. These are like five, six hundred bucks. But, like, you don't need these. You can just get like any studio headphone. Studio headphones are really cheap, actually. So funny thing about headphones is these. These headphones fix audio. Like, good quality headphones fix audio. So, like, it will fix the signal. But studio headphones don't do that. That's why Studio headphones are really cheap, just the ones that you plug straight in because they don't fix any audio. So if you want to hear your actual audio, do that. But anyway, I think there's a couple of things that actually closers can do to set themselves apart and look more professional. One of the things that really helped me was having the Hustle sign in the background. It became somewhat iconic. Iconic. That's a fucking super douchey way. But it's memorable, right. To always have something in the background like so. And if you do go next level, like, you can get things that kind of blur your background a little bit. That definitely makes it look professional. I'm not using my camera setup today because it's already packed away. And I anyway, I could be fucked. So I've just got like, my webcam. This webcam was like a hundred bucks. I think it was like 80 bucks is a 1080p webcam. You can buy 4K webcams. They're so easy. And then you can go on YouTube. You can just get a ring light for 20 bucks. The ring light will just light your face nicely. I don't need to here because I got a window right there. Right? Yeah. Like, there are so many things that you can do. Just like, I think selling through zoom, this is what I really. I'm talking about. Because selling through zoom is so much more effective. But even when I wasn't selling on zoom, I still used a mic. Yeah. Because I would use Close IO or if I was using go High level, if I was using whatever HubSpot, I would still use that. And I want to be able to dial through my computer. There's a couple reasons for that. One, because I want to be able to separate myself from work. So having everything on my phone. This is my personal phone. Like, there's only a few guys that have this number. Like, Ben's got it, James has got it, Marco's got it. That's pretty much it. And I've got Facebook and stuff like that. But, like, no one's really got that number, so people aren't going to bother me. One of the worst things that you can get as a salesperson is like, everything's being run off your phone. So you've got your emails, your text, your number. Everything is there. You go out on a Saturday night, you're with your family. See, fucking two deals fall through on a Saturday night, ruins your fucking night, and there's nothing you can do about it. And that used to happen to me all the time. And that's when I got alternate phones and different phone numbers. And that's kind of when I migrated everything over to close IO. And I was like, okay, I'm just going to do everything on the computer. Everything prospect driven, I'll do on the computer. It's more productive workflow anyway. And then it separates me from. Because I can't fix anything at 5 o' clock on a Friday. I just can't fix it. So, like, I don't even want to know about it. I'd rather figure out. Rather log in on Monday and go, oh, fuck. You know, like, it is what it is.

I had a call, this guy called DMs me. You listen to this call. That's a whole nother story, right? But that it calls me on. On Facebook Messenger, I was like, mate, I can't understand a fucking word you're saying. Like, get some good audio. Be in an area where you have reception. If that's what you're going.

Zoom, you weirdo. Just send a zoom link through.

I took the next. I asked the dude to jump on zoom. I go, your audio is trash. Let's do. He put a zoom in the invitation, updated it and still didn't want to do that. He goes, I can call you through here. I'm like, just jump on the zoom because it has good quality. I'll be able to hear what you're saying. We can look at each other. But you're the sales guy trying to sell me and you've got this shitty audio. You're calling through Facebook messenger, which is trash at the best of times. Because it's not. It's not a phone. It's not something designed at the highest.

Not a good quality audio.

I'm just like, what are you doing? You're making yourself look like an idiot. And I spend a good on an hour call. If I'm spending 10, 15 minutes of that saying, sorry, can you repeat that? I didn't. I missed that. Can you say that again? You've wasted 15 minutes and you've put me in a state where it's pissing me off and I'm far less likely to respond to you. And like, man, like, just audio quality for a call to have a clean, crisp conversation makes the flow so much better.

Absolutely. And you can look at other industries. Like, I obviously have a YouTube channel. So kind of a YouTuber now. And like some of the things that you learn when you kind of dive deep through that is just like, people will handle bad video, they will not tolerate bad audio. Like for sure. Like if you're uploading in 7, 20 or even 480p, right? As opposed to 1080 or 4K, people are fucking fine with it. Like if it's a bit digital, a bit pixelated, whatever. Right. But if you upload shitty audio, people would just fucking necks like that. Cause the audio is like, that's the real content. Like the, what you're saying is the real content. It's really about, it's about the audio. Um, so you need to make sure that you're, you're putting yourself up and it doesn't cost a lot of money. Like When I started YouTube, I did it with a webcam and then I just had like a $50 or $60 microphone. That's it. Now I've got 30, $20,000 worth of cameras. I've got a fucking this road pro right here. Got this microphone.

Nice box. It's in that.

That's what she said. That is wall mounted camera holders.

Oh, cool.

For the podcasting studio.

Yes. Sweet. That's one thing we're. There's also a whole new podcasting studio in the office. Oh, dude, tell them about the table.

The table.

Actually, don't tell him about it. You can tune in and watch this on YouTube.

You can, you can cost eight grand, right?

You'll, you'll, you'll see it, watch this on YouTube, like and subscribe.

We'll be in the same room. It'll be so fucking weird. I have heard that, like, we've only ever done zoom, but I heard Joe Rogan talking about it the other day. He's like, zoom. Like zoom podcasts are hollow. Like there's, there's not as much depth to the conversation because I think it's the only thing we've ever done though. So like, maybe it's comparing. If you're used to doing it in person, we're used to doing it here. And we talk so much. It's like it's no difference in my opinion. Yeah, but maybe we're wrong. I think with guests for sure. But none of our guests are going to be in Sydney. If you're in Sydney, let us know. Contact cifcuslp cifc podcast. I think so you can email supportourasalesniper.com if you would like to be on.

The podcast, that's fine. I'm gonna have someone go through my emails and forward all of the important things to me anyway.

Editing team, do not post James's email. That was a bad idea. Anyway, so, yeah, so productivity of space. I Just don't think like, I think you've got to like, you got to take this job seriously. And I think a lot of people don't take it that seriously. They say they do, but I think in order to do that, you need to sort of create a workflow and a workspace that's going to work for your environment moving forward. And it really was a game changer for me when I moved from when we started Sales Sniper, I was doing Kohl's in our spare bedroom. The shitty desk and a bad workflow. Then it got bigger. So I moved it up to like, we actually moved our master bedroom into the spare bedroom and then I took over the whole master bedroom. Yeah, that was a bit more productive. Then we bought a new house where I had five bedrooms and a movie room and a study. So I was able to have my own big study. And that was the office that people know and love.

Yeah.

And then with the new office, it'll actually look very similar to that on one background and then we'll have another background, but the podcast will look totally different.

And if you want to see that change, go back and watch the first few episodes. And don't do that. Right. Don't look like that when you're on camera. Don't have those audio setups because it's trash on our. I think.

I don't think it was trash. Like, I mean, to be honest, you can do it. Yeah, you could. Yeah, it's trash by comparison. But you can do a podcast on an iPhone, just an iPhone on a table with two people talking around it. You know, I mean, you can also, like, you can buy a lav mic attachment for like 50 bucks. Or you put a lav mic, which is a, like a lavalier mic, like a lapel mic, straight into your iPhone. And honestly, this thing records 4k video and high quality audio. So you could literally just have this, like this, and then it's like, dude, that's a YouTube channel and a podcast.

I agree.

Record separate tracks, download it, and do whatever you want with it. Like, we don't want to put too many barriers in the way, but, like, you know, you don't need a lot to look professional, especially these days, especially with things like Amazon. There's a great company called Knee Wear N E E W E R and they do like lighting and audio. And it's all like alpha Amazon. It's all cheap, but it's all pretty good quality. So, like, I just think, like, guys take it seriously. Go out there, get a little set up and do yourself. And also, like, just by you having that, you might start to do more content. And then, like, I hate to break it to you guys, but the only difference between us and you is the fact that I do an enormous amount of content, and that's what has allowed us to be so incredibly successful. And I now see some of our competitors doing the same content style that I was doing a year ago. I was like, you know, the borders and then the line going across. And I'm like, perfect. I knew everyone would do that.

Yeah. It's almost like.

Hence why I'm now doing something different.

Yeah, here's a really good analogy. Right?

Oh, here we go. And I thought we were talking about stories.

No, no, no. No stories. I don't have a story for you today. Maybe we could tell a story. But it's sticking to sales, not having, like, you know, a decent camera, some decent lighting, and some decent audio. It doesn't have to be at the podcast level. Quality. But just having that decent enough is the equivalent of being a car salesperson and turning up on the show floor each day not dressed up with. You haven't shaved and you're wearing a singlet and thongs. Right. You just look incredibly unprofessional. And that's how it's perceived to the person on the other end of the phone or on the other end of the zoom. That's not a good thing if you want to close deals.

I agree. Is it congruent?

No.

No. Somebody say academy.

Have you seen a. Ever seen a duck?

Ever seen a duck? I don't know if that will get that, but that's a great pattern interrupt. If ever you're in a sales call and just look at ever you're in a sales call, it's not going your way. I want you to just go, have you ever seen a duck? Right. And it will fix a lot of your issues. And I'll tell you why. It's a pattern interrupt. So pattern. When I was selling fitness in a gym, I used to, like, if the person was just blathering on about stuff that was really negative. Negative. Whoa, look at that. Ah. You can see how good I am. I'm about to say because of that. Okay, calm it down.

Light.

Calm it down. So I used to go like. They were like, what? And I'm like, oh, it's just a mosquito. Or I'd hit the desk, bang. Like that. Like, oh, sorry, just a bug desk. And then they're like, okay. So they would just shock them into, like, Reality. This is weird, isn't it?

Yeah, yeah. Someone turn the lights up. Maybe that clap activated. Try it again.

So, yeah, so it really, like, it really kind of got them off guard. And then I would have something to say after that to get them back on track, like, oh, I think you'd mentioned this. And put them back with the duck one. I have an analogy. I just made it up on the spot. I was going through a role play with one of our guys, and he was being a difficult prospect on purpose. And so he was kind of blathering on and I just said, hey, you ever seen a duck? And everyone just like 20 people, 30 people in the call, everyone's like, what the fuck? I was like, yeah, you know, you seen a duck? Like, yeah, I guess. And I was like, yeah, you know, like they're going across the water and they're nice and smooth, but you ever seen it from underneath? It's fucking. They're working so hard for such little output. Have you ever seen a shark swim? Yeah, it's effortless, isn't it? I was like, and why is that? Because they have a structure. This is. And they're built for it. Right? So when you're going towards an outcome, do you want to be a duck or a shark? The irony of it happening now is not lost. It's not lost. My hair looks good at the moment, though, but happy with this haircut. It looks professional.

One lesson.

I was wearing this today, and usually I just wear a T shirt and hat. And I walked up to a train today, like, oh, you've dressed up for us. I was like, no, for you.

And a really good lesson to learn is sometimes shit happens. I this light lighting, don't let it get to you. Move on. Use it. Make it funny. And you can take that into your sales call every time. That is you.

A very good point.

You say the wrong thing, you know, or you. You come across the way you didn't intend to. Oh, sorry, I sound like a bit of an idiot that, didn't I? Yeah, you did.

So I was on. I was on Clubhouse the other day, and somebody asked a really good question and they were like, oh, you know, it's about getting commitment. And, like, the payment thing wasn't working or something like that. And I was like, dude, you just. You get commitment. Like, what do you mean? And I was like, well, okay, if I'm selling something and I need to get them to pay something on the day or pay for it. I'm like, yeah, sweet, man. So we can just Go ahead and do credit card. Oh, do you have a credit card? You know dramas man. Do you have BSP account number or like ach in the States? Like ah, no, it's like perfect man. You got PayPal. Oh yeah, sweet. You got Venmo, your cash app. I was like so like it. Even if I didn't have the ability to charge them on bank account, I still take the details and they go, I don't have my bank account on me. Cool man. Do you have on their banking? Yeah, perfect. Do you have a phone on you? They're talking on the phone. Alright, cool. Do me a favor man, bring me on speak phone. I cool, like login. Okay, cool. What's your BSB and account number? It's okay with you? I can just get a verbal authorization. I can just take the money. Is that cool? Yeah, perfect man. Okay, cool. Okay, that's gone ahead. I've put that through. It'll be action and it goes taste takes about an hour to come through on your end. Cool dude. What we'll do is go as your onboarding, yada yada yada, then call them back later on that day and say hey man, how's everything going? Yes, sweet. Hey, did you manage to find your wallet? I just wanted to make sure. Yeah, cool. Hey, actually funny thing, it actually didn't go through. Can I grab the credit card detail now? Yeah, right. So you just like fuck, you just roll with it and people can say that's lying. You can say whatever you want, but in the day I need to get the commitment from them. So in their mind they've already paid, they've. They've paid in their mind. Right. And then so they're in the program, they're good to go, they're getting on board, everything's happening now I just got to fix like a logistic issue. Whereas if you wait and you go like oh yeah, cool, I'll call you back in three hours. Like then like they're not going to commit to something. Like people like I've said before, just don't make the best decisions around certain things. So like the longer they have to think about it, the less likely they are moving forward and roll with the punches.

Less likely to induce buyers remorse as well or change their mind.

Yeah, just roll with the punches. Whatever's happening, not a problem that makes sense. Like I remember once I sold so many people into a program in such a short period of time that their onboarding was four weeks out. Four weeks. You know how many sales you're gonna Lose. If you have to wait four weeks to onboard, the answer is all of them.

Yep.

Right. So what? I go, I would make a man. We are so busy right now. We have so many people signing up. Our next onboarding is four weeks away. Can you believe that? I'd be like, listen, this is what I'm gonna do. I'm getting you booked in for four weeks from now, but it's not gonna take four weeks. I'm gonna speak to the team, I'm gonna get you prioritized, and we're gonna have it done the next seven days. Does that work for you? They're like, yeah, man, but I just want to make sure you got something in the diary and then go from there. Right? And then I would just hammer the onboarding team. I was like, get it done. And I would just smash them. I go, mo, we're losing all these sales. We're going to lose every single sale. Four weeks. So then I just. I just. We just broke them. Same thing we did to travel buyers the other day when they did their mastermind. Marco sold so many people that their onboarding fulfillment guy had to take a mental health week.

Hilarious.

Brad. Brad had to take a mental health week because he is so, so overworked because Marco onboarded so many people in such a short period of time. It's too good.

Brad, I hope you're listening back. A story you mentioned. You know, can you use your Internet banking? I was going through that once. Didn't have credit card. I lost my lot. Yeah, of course you did. You know, what do you have. You pay by bank account. Oh, you know, I can't access. I go, oh, but you've. You've got Internet banking on your phone? Yeah. He's like, yeah, cool. Can you log in on your phone right now? I don't. Don't have a phone. I go, well, then how you talking to me? Hang on.

Haven't caught out. No, no, I don't have a phone. What do you mean you have a phone? You mean. Are you telling me with a straight face on the phone right now that you don't have a phone? Because if you are, you can have this for free.

I was taking the call through Morse code. I'm in.

I don't have a phone. Oh, that's great.

The amount of stories we could tell about stupid objections.

Rockdale was legit.

Oh, man.

We used to run a gym in a. In a place called Rockdale, which is like nothing. It's not like a. It's weird. It's Just, like, it's a lot of. It's a lot of, like, different cultures that don't necessarily. Like, they aren't into fitness.

Yeah.

You know, like, Western culture is, like, super into fitness, but, like, other cultures just aren't as a good thing or a bad thing. It's just when you're running a gym, it's an annoying thing. And so we used to get a lot of people, and it was just so difficult because, like, you know, they just didn't want to change at all, but they wanted to lose the weight, but in no way, shape, or form are they willing to change their lives in any way. It was like, can I eat the. Can I. Can I eat the same thing and lose weight? No, you can't do that. They're like, why not? I was like, because, like, it's the same thing. If this. If you. If you eat the same way that got you fat, how are you supposed to not be fat?

Like, I legit read a seminar and said, all right, we're at the end part. Any. Any questions? Now? There's no such thing as a stupid question. Oh, here we go. This guy looks like he's got a stupid question. What's the difference between green apples and red color? And red apples the color. Okay, that was a stupid question because I thought he was joking. Turns out he was serious. That was a real question. Yeah. Do you remember old man Titties who lived across them?

He used to smash that. Dude. There's a guy who was across the road from the gym, and we had, like, three. Three balconies at this gym. It's quite. It was a great gym.

His apartment was right there.

Yeah, his apartment was right next to us. And he came over. He was like, hey, you guys, a gym? And I was like, yeah, buddy. He's like, all right. Gonna come over. And he just was sitting there, and his whole thing was like, he has mad man boobies. And he was really upset that he had them, but he wouldn't sign up. Like, we could have got him to sign up these days, but then, yeah, man, he had all. He had every. He had more excuses than a pregnant nun, that guy. And it was literally across the road. And then, like, we would hammer him from the balcony. Hey, man, Teddy.

He'd sit there hanging out his laundry on his balcony. We going, hey, man, how's those titties going? You gonna come join up yet? Oh, no, no. I'm just. Just a bit busy. I can't. Can't do it now.

Meanwhile, he had no job and he was in housing commission. So there you go. Housing Commission for the American People's Public Health. Yeah, yeah. It was an interesting place where there was a hostage siege. Remember that guy took his whole family hostage right next door.

And the gym up the road, across.

The road there was a guy got shot in the face. Yeah, it was a biking dispute. Dude got shot in the face at the entrance to the next gym. Yeah, it was not a good area. In hindsight, I should not have picked that place.

To be fair, that guy getting shot at the gym got us a lot of members because our gym was safer.

That's true, that's true. Still one, you know, the advertising. You probably won't get shot here. One less shooting death in the last month than any other gym. There are some dodgy gyms around there. Anyway, that's funny shit. We used to. Fitness sales is a whole different ball game. Be fun to go back into it for a day. Only a day.

Yeah, not interested.

I don't want to run gyms anymore.

Although that is a level of interest. So.

Although I'll tell you a story. This is totally unrelated. So with that gym, there's a whole bunch of context that isn't going to be important to people. But there's still some legalities going around the people that bought it because they never transferred certain things over. Anyway, I got a letter, I got an email from their accountants the other. About a month ago. And I was like, yeah, yeah, yeah, like there's a loan that needs to be paid out. And like it's their job to pay it out. But I was just like, just give me the fucking loan and I'll pay it. Cause it's still in my name and they're not going to pay it. And anyway, it doesn't matter. It's part of the sale of the gym. They take it over. But I was like, it's not. It's only like six grand. I was like, honestly, I'll just pay it. It's not much money. Just I'll just pay it. And I sent that and then I never heard anything back. And I was like, two weeks later I was like, hey, you ever going to reply? A couple days later, hey, man, you getting these emails? And I've cc'd everybody in it. So a guy named Ryan messaged me. He's like, oh, that guy never replies to his emails. You better off just go and direct to the. This person. And I was like, no, I can play that game. So I sent an email to everyone going, hey, Andrew, I wonder how many emails it would take before you reply to me. Let's play a little game. And then I just went dot, dot, dot. And then I put in the meme of that guy from Saw. So I'm taking the lower on this one, James. And I've emailed him twice a day every day since.

I love it. I love it. What's the everybody, what's the day strike.

Up to four days in a row. So it's eight emails.

Okay. Okay. I was thinking it'd be like 20 by now.

No, no, no, I'm gonna.

Because this is. This is two years on, right?

Considering. Oh yeah, I'm considering ramping it up. Maybe we ramp it up to a three day.

Maybe we get some cameos done specifically for that.

Yeah, I've got that cameo. I'm gonna insert the cameo. Yeah, I'm gonna insert the cameo. That's a. That's an absolutely brilliant idea. I'm gonna send the cameo right now. Are you ignoring my calls? And I'm CCing everybody. So this is great.

Now to be fair, if I was the guy on the other line, I'd be like, this is actually making me laugh. I'm purposely not gonna respond for a few days. See what other cool shit he can come up with.

Yeah, I got heaps of memes and gifs. I might send a couple of YouTube videos. Oh, by the way, I got those wrestling belts.

Oh yeah, you ordered them?

Yeah, kill ordered two. So employee of the month got a little bit more interesting.

I still haven't received my red velvet suit yet, unfortunately, but, you know, probably was coming.

But I did receive the book.

You did, Excellent.

So I got a very special book that I'm gonna be reviewing. Cost me a thousand dollars.

Yeah, Red velvet suits, no correlation with that.

It came in a fucking cardboard box with no branding, covered in fucking brown, brown, brown paper. And it's just like a canvas book. Not even leather weak. That is not even a fucking. It's a thousand dollar book. Didn't even come in like a special packaging.

No.

Like, are you fucking serious? I was like, I don't mind if, like if the content's garbage, whatever, but.

Like, at least, you know, make it look nice.

Oh man. I was just like, how disappointing.

Well, I mean, really, do you expect anything else?

You know what I did and then the sales team reached out to me and I said I would love a call. No follow up, you know, follow up at all.

The same thing happened to me with that, that Sasha guy Care about. I booked in a call with his team. Because I was, like, actually interested in it and they never called me. I'm like, bro, where's the call? Didn't respond to my emails. You know how many times that happens? Like nightmares. Like, you guys are salespeople and you cannot even follow up. Like, what the fuck are you doing? Particularly when you teach sales. Because most sales trainings, like, I'll apply, and it's like, yeah, if you sound good and you can teach us a little bit, like, I'll buy it so we can pass that knowledge on and maybe find something useful in there. I go, but if you're a salesperson and you cannot follow up with me, fucking like, your content is useless because you're teaching this shit and you can't do it.

I had a sales guy reach out to me in January, and I had it in my diary to reach out to him now to see if he'd ever. And he was like, never followed up with me once. I was like, hey, did you ever get taught Follow up? He told me about this guy that he trained under. I never heard of him. He's an Australian dude, apparently. It's amazing. I said, does this guy ever teach follow up? I was like. Because I just so you know, I ignore these messages. So if you ever want a sales job with us, just so you know, I'm going to ignore you.

Yeah, yeah.

See how you go. See how creative you can get. The guys who have got jobs have created custom memes. That's pretty much the way to guarantee that I'll pay attention. Yeah, don't message me. I won't listen.

Yeah, Find someone I know. Get my address. Send me something cool to my house.

Well, you know. You know what Sean does? Sean called. Video pitches everybody.

Yep, yep.

So he finds their address, because you can do that. And then from there, sends them custom, custom, like, video. They open up a thing.

Yeah, yeah, yeah. It's got, like, that same thing that.

Jeremy from fucking Megalodon Marketing does.

Yeah, that's cool. I like that. Yeah.

Anyway, that's enough. It's been a random episode, but I think there's some gold nuggets in there, at least. Nuggets of some description.

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