How to build a high performing team

Five practical tips for building a team that scales with your business: manage growth carefully, train staff well, make faster decisions, hire assertive people, and focus on details.
Over the past few years, I've scaled two businesses to over eight figures. And in this video, I'm going to give you the top five things that you need to know on how you build a team that can enable you to do the same thing. Tip number one, don't chase growth so aggressively that you destroy your delivery mechanisms. What I mean by that is the infrastructure that you have in your business will only allow a certain amount of clientele, whether it's a product or a service. You can only deliver so much. You can sell, sell out, and then continue to sell. And all of a sudden you can't fulfill on the product in which your client has bought. If you're in a coaching business or a service provider industry, you can only handle so much before the wheels fall off the delivery wagon. You start pissing off your clientele. So you need to know what the threshold that you can withstand with the amount of people and infrastructure and product that you currently have. And then you need to plan to overtake that so that you can continue to grow the revenue without everything falling to pieces and you ruining your reputation. Tip number two, train other people to do the job that you're doing so you can step up to the next level and then constantly work that staircase. When I removed myself from sales, I was a very high producer because I owned the company and I was producing most of the revenue myself. I trained someone to be able to do like 70 to 80% of what I could produce so I could go to the next level. The only way your business is going to scale and scale rapidly is if you're constantly upping what you can do and then building in a team below you of people who can replace the function personality, which you perform at hopefully the same level, but realistically at like 70 or 80% of the level. And then you can just continually grow and grow and grow and build a team around you of people who are motivated and competent at what they do. Tip number three, do not make emotional and impulsive decisions that undermine the team and the infrastructure that you've built. Whenever you own a business and when you're an entrepreneur, you're passionate about what you do. And the pitfall is that you start to make emotional decisions because people are not doing things the exact way in which you want them to, or in one thing goes, goes wrong. You end up coming in and you're the nuclear option because you're the boss, right? You have to take a step back and give yourself 24 hours to think about something before you go in and Nuke a project that's been going on for six months because you see three or four things that you don't like. Give your team a chance to fail, stop them before they do so, but allow them to get far enough down the pathway to where they learn the lessons from that. Tip number four, hire staff that are not afraid to say no. You have to have people in your life that will say no to you. And one of the key things is like if you're an entrepreneur and you're a growth mindset and you're somebody who wants to keep going, going, going, you have to hire handbrakes, people who will say no to you, people who can go, hey boss, I understand you want to do this and we can do anything you want. However, there are ramifications and there are downstream effects to doing these particular things. So if we are going to do them, we either stop doing this or we risk like ruining that. You need people in your business who can say no to you and stand up to you. And you need to have the respect for them to be able to listen. Tip number five, when you review and analyze, focus on the small details. Because it's often the little things that'll mess you up in the long run. When you focus on just the macro, you're going to end up sacrificing the micro. And what I mean by that is there are a series of small things that can happen that can have massive effects. So when I was a sniper, 1 mil off is going to equal 1 centimeter off at 100 meters. 1 mil off at the start point is going to equal 1 meter at a 1000 meter mark. And so by focusing on these small tests and adjusts, you can really, really dial in what you're doing and you don't forget the detail which has massive ongoing effects. Using these five tips, you as an entrepreneur will be able to build a team around you that can scale your business. Entrepreneurs are great at building things and they're also good at burning shit to the ground. So you need to surround yourself with people who can fill in the gaps and keep up with you, but also like provide that safety net because like you're potentially not the detail oriented person who needs to be looking at some of these day to day decision making. But they all need to be united under your vision. So use these five tips, learn them and scale your business.










