This is a YouTube video titled "If You Do Outbound Calling, Watch This" containing a monologue or single-speaker discussion recorded in September 2024. The speaker explains the importance of monitoring telemarketing restrictions by state and implementing mitigation strategies to comply with regulations, particularly regarding calling restrictions on certain days in different states.
Every single month, the states release the individual days of where telemarketing is not allowed, Right? Certain states allow telemarketing on public holidays, certain states don't. And you should have someone in your organization that is actively out there looking for things and then putting mitigation factors in place. Like, for example, every month I go through and look at all the states, right? And then I go, okay, September 12th, you can't call Utah. So in our dialer, in our system, we take out Utah. No calling Utah that day. Now, if they've done a book call, that's fine. If there are clients, different clients don't fall under tcpa.
