A short transcript excerpt from a YouTube video on sales objection handling, focusing on how to present price and payment plans. The speaker argues for a repeatable objection-handling process, cautions against prematurely offering payment-plan pricing (which can look unprofessional and penalize prospects without funds), and emphasizes establishing need before discussing flexible payment options.
Good objection. Handling is having a process that you can use that is replicatable, repeatable and you can fall back into the process. So if I go like, hey, it's $15,000 and we have payment plans available, Caden is only ever going to say what are the payment plans? So like it's a use. Like I don't want to have that conversation yet because I haven't established that he wants it and needs it. And also if it's $15,000, only if he pays in full. But it's $17,000, right? If he pays a repayment plan, then I'm going to say 17 because if I say 15 then I have to go, if we broke it up for you, would that help? Well, yeah, well, we do charge extra. So now it's like, oh, hey, you don't have the money so I'll charge you more. It's a stupid thing to say.
