This is a YouTube video titled "Tips For Keeping The Prospect On Track In Phone Sales | Prospect Says" containing a sales training segment recorded on February 23, 2023. The speaker discusses strategies for handling prospects who immediately ask for price during sales calls, emphasizing deflection techniques to better understand the prospect's needs before discussing pricing.
But you hate it. You're sitting there in a sales call, and the client straight away, the prospect straight away goes, hey, man, what's the price? That person will never buy. So what we do is we do a deflection. That deflection is, hey, listen, I'm more than happy to go through all that with you. At this stage, it might be more appropriate to find out about. More about you and what you're actually doing to make sure that what we do would even work, because we can't help everybody. So that's the deflection that I use to make sure that I get back on track. I don't give my price away too early, and then I can actually progress the sales call.
