A speaker shares their approach to sales calls: stop worrying what people think of you, and stop assuming you know what clients need. The real work is asking questions and listening to understand their actual problems.
I don't think that my opinion is very important to other people. I think, like, I'm. I'm pretty good at sales, so, like, I can argue my position, but I do not care if you agree with me. I don't give a. Agree. Disagree. All right, Sweet, man. Like, whatever. Like, I don't care. Like, every. Every context and every scenario is different. Like, on one call. Yeah, maybe another call. Yeah, maybe. You know? I mean, so, like, the thing is, like, I've just come to a place in my life where I don't give a. And that's a very good place to be when it comes to selling because, like, every single call is the same. Like, I don't bring drama from one call to the other. I don't make any assumptions based on this person because of the 400 calls, which means I don't assume that I know what they say when they say X and Y and Z that I've heard 10 times, because maybe they mean it a slightly different way. And so I don't probe and I don't clarify. I don't find out what they mean, which means I never get to the real heart of the problem because I'm making a series of assumptions that are probably incorrect or maybe they're not. I don't know. So I might as well just ask the question.
