AI in operations delivers real value when you stop treating it as one thing. Speaker B breaks down AI as an umbrella covering many specific technologies, so organizations can apply them meaningfully to supply chain problems instead of chasing hype.
Okay, so this question from Ayesha was asking, what's your take on AI in operation? Real value or just more buzzword we need to pretend to understand?
Absolutely real value. And to turn it from buzzword to application, I do believe that we need to move away a little bit from using just a simple word of AI. Because AI is— this is an umbrella concept. This is an umbrella concept that has many, many, many subsets below that can find an actual application into real supply chain life.
