A supply chain expert discusses how AI and generative AI are already reshaping work, pointing to ChatGPT's widespread adoption as evidence. He cites a recent implementation at Wrike as an example of AI transforming logistics and procurement functions.
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I'm sure there's going to be questions about it, so let me ask this question before someone starts to bring it up. AI, GenAI, this is a hot topic for a lot of supply chain leaders today. You're probably going for it as well, and you've seen some implementation happening at Wrike before you left. But what's your take on those technologies and how do you think it's going to be impacting supply chain, you know, logistics or procurement processes in general moving forward here?
Yeah, it's a very good and tricky question, and I keep struggling a bit with the answer, as we discussed before, Max. So first, I have no doubt that AI and GenAI is revolutionary. And, you know, if I'm looking at the way now people use ChatGPT or other similar tools in their day-to-day life, whether professional or personal, you can see that's really changing. It's a game changer.