Reducing delivery failures means letting customers reschedule before dispatch, convert COD orders to prepaid during attempts, and cancel easily. These engagement options prevent missed deliveries and failed transactions.
Yeah, Jespreet, yeah. Yeah, I think another very important thing, it's not just customer communication, it's more about customer engagement. Simple things like before the dispatch has happened, do you want to reschedule your order to a different date? Something which you took as a cash on delivery in certain markets, do you want to convert and do the payment while the delivery attempts are going on? Or as well as, you know, canceling the order. I think it's not just limited to communication today, it's also more about customer engagement. I think that's another very important thing that helps in reducing failed last-mile deliveries.
