A leader publicly recognized a team's breakthrough work and how it helped the business. The team felt their work mattered, became empowered, and started holding themselves accountable without needing constant reminders from management.
At the end of the month, you know, when we made the breakthrough and they were able to deliver the result, it's also sharing publicly with the entire workforce what good job these guys have done to enable the business. For them, you know, that was meaningful work. You know, then I started to see that just by them knowing how important it is and how it contributes to the business and how that gives them an empowerment, They started to take accountability on their own without necessarily needing to nudge people so much.
