Modern consumers demand speed, cost, and quality all at once, forcing businesses to rethink supply chains. Speaker A argues that future-proofing requires understanding these needs and critical thinking, not just chasing AI trends.
I guess I will echo what Ishita and Amit just mentioned around the consumer part and the aspect that we have to understand. Traditionally, businesses were like asked to be or made to be chosen between the 3 things, whether it should be fast, cheap, or good. So any of these 2 were important traditionally, but now we will talk about the consumer and their aspect. I believe all the 3 is the requirement, and understanding what is the requirement of the consumer and then making the supply chain future-proof will definitely lead us to become really future-proof instead of just mentioning that we need to focus more on the AI part, but also understanding the aspect of the consumer so that we can really build on those future-proofing ideas and being that bringing to the picture of the critical thinking what Stephen mentioned. So I believe, yes, the critical thinking part, understanding the consumer aspect, and then building those future-proofing ideas is the must.
