The Asian Development Bank automated its procurement function using an internal AI system called ADB Genie. The AI now answers 85% of user procurement questions, pulling from a 70-80 slide playbook that covers policies, thresholds, and timelines for different request types.
So what we are, we have done first of all was other than the automating the admin tasks and the narratives and enhanced communication is information management. And as procurement function, the first thing is we are at the first line. User requests keep on coming. How do we do this? How much time it will take? What is the threshold, etc., etc., for all procurement needs that there? How much timeline it's going to take? So we have a policy that is a principle-based policy. And then what we have developed is a playbook. And playbook is kind of around 70-80 slides which has the best practices even, and the thresholds and whatever, um, how much time it will take to do this kind of procurement and that kind of procurement. So very, very simple but very quick wins. So what we have done is we have put it into the, um, into the platform of the, of the ADB Genie and the Knowledge Navigator, as you may say. It's an AI platform which ADB has developed. And 85% of the questions are solved by the AI, and we have put it on the intranet of ADB.
