A TMS user of three years argues that traditional transportation management systems can't handle quick-commerce because they lack AI and real-time analytics. Most vendors claim smart features but rarely show proof. Within two years, companies will need to switch to smarter platforms or fall behind.
Say for example, for a quick commerce or e-commerce, it is absolute need. The bigger issue for us that how much you know it will add value after a point if we are not getting the analytical part of the TMS because after a point what because we are using it for last three years in our organization. Now what we are looking for? We are looking for smart TMS. When I'm trying to talk about smart TMS. Is that have some predictable capacity, or it's not? It should give us kind of a machine learning or AI-enabled capability where the companies are coming, they are claiming, but we are not seeing much of a real-time, real case study, or real-time visibility where we can really look into. So, but it is need, definitely it's a need of the hour, and every company is moving towards that. At a different timeline, at different time horizon, but another 2 years everybody should be there in some other TMS platform.
