Telecom deployments hide costs in customer-specific exceptions: design deviations, non-standard requirements, unique subcontracting deals. Each one seems justified alone, but together they drain engineering time, procurement attention, and management focus from standard deployments that could run efficiently.
Chapters
give you an example, uh, from the telecom site deployments that we are doing. So one of the most expensive forms of complexity is not often visible in any financial report. It comes from the growing number of customer-specific exceptions, whether that is design deviation or a non-standard specific site deployment requirement or unique subcontracting arrangement. So individually, each exception may be justified, but collectively they consume a lot of engineering efforts, procurement attention, and also the governance bandwidth and management focus. So every time we accommodate one-off exceptions, we are potentially actually diverting resources away from hundreds of standard deployments that would otherwise move efficiently through the system. For me, supply chain complexity is less about scale and more about, let's say, cumulative impact of continuous adaptations and exceptions.