Logistics forwarders and carriers should start digitization by building a robust network connection with partners for real-time visibility. This foundation enables collaboration and operational resilience, though full digitization takes years of incremental improvements.
between diversification and all these different things that has been mentioned in the question here? I think starting that digitization journey, and then you have to prioritize what is most relevant for you. Having a network in place, having connectivity to your forwarders and carriers in place, that is, I think, the starting point of the journey. You won't be able to do everything within one year, but starting the journey to get that fully digitized. And that helps you with the collaboration, that helps you with getting the real-time visibility, which is often the easier ones to achieve. And with that, you build in then the tactics to become more resilient.
