How To Craft a Halo Strategy

17 Oct 2019 · 6 min
5:32

Sabri Suby answers a viewer question about executing a halo strategy by walking through how to create a data-driven customer avatar. He recommends starting with an 80/20 analysis of existing clients to identify the top 20% who drive most profit and cash flow, then collecting demographic and—crucially—psychographic evidence: verbatim language from Reddit, Amazon reviews, YouTube comments, blogs and forums. He also advises mapping entertainment and influence touchpoints (TV/Netflix shows, where the audience hangs out) to understand motivations and context. Suby warns against inventing personas from imagination; instead, immerse in raw customer inputs, synthesize a written avatar, and use that avatar as the reference for all marketing assets (ads, emails, webinars, sales letters).

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