A short spoken segment from a YouTube video by Nate Tilley that mixes a welcome to passengers with reflections on his agency’s rapid growth and sustained culture. The speaker celebrates coming from a competitive market to become dominant within five years, notes the company is now more than triple the size since he started, and emphasizes core values, resilience, and continuous improvement rather than complacency.
Questions this video answers
Five years.
More than triple the size.
Chapters
And to all our passengers returning home to Taiping, a very, very warm welcome home. You made it. If you are here on holidays, we wish you happy, wonderful, and romantic holidays. If you are here on business, we wish you rolling success. That kind of just got me thinking, like, in terms of what we're doing as an agency and how we've just gone into a space that is just brutally competitive and literally, in five years, have just come in and stiffened, steamrolled everybody, which is a testament to all of you guys. It's really important to sort of want to find out the answer and really dive in deeply to what it is that someone's struggling with or what is it that they really want to accomplish and overcome.
I just believe in myself so much more. When I go to do things now, I'm like, no, you can actually do this. Being able to come to work every day and make the decisions that actually lead to, you know, our company doing better and our clients doing better is. It's our unreal. Pretty remarkable, really, to think that we'd be more than triple the size of when I first started. But those core values and that culture still remains really strong, And you just have to kind of have the resilience to get back on the horse and run back in there with your pitchfork and be ready to find another day. Because it's not as if we're just going to relax one day and say, we're done. We're never done.