Andy negotiates with Greg at a dealership over a 2024 Toyota Corolla priced around $22,250. Andy pushes for $22,000 CAD while Greg holds firm, and they discuss trading in a 2020 Chevrolet Camaro convertible. The video breaks down dealership sales tactics and negotiation moves.
Can I help you?
Yeah, I was calling to get some information on a vehicle. 82, 000 kilometers. So is that a typo on the price that looks like that. That has to be a typo. Okay. Is this the manager? I was telling your sales rep that I would do 22, 000.
He mentioned that. No, that is one I had number. I would be losing money. That's why I. I had a counter.
Yeah, I was calling to get some information on a vehicle.
Sure. Which one?
20. 24 Toyota Corolla.
Yes, it is available.
Okay. How many miles are on it? 82,000km. So is that a typo on the price that looks like that. That has to be a typo. That. That sure is expensive for 81,000km. What's your best price?
What would you like?
Do you just want to give me your best price, or do you want me to give you an offer and you say no to it and then we'll play that game? I just want to know what's your best price?
Just give me one minute. Let me see here.
See, when I said, what's your best price? At that point he said, what will you offer? He immediately gave control over to me. I could have said 20 grand. And he's like, there's no way they're going to take 20 gr. Deal's over.
I can do it if you want. I can. Let's. 22. 9. 22 9. Yeah. Thousand dollars off.
Okay, why don't we do this? Let's make it a flat 22 and we'll make a deal. Trade in, interest rate, term, extended warranty, lots of other ways here.
I. I have to discuss with my manager first.
Okay, I'll hold.
Okay, so give me one minute.
Hey, guys. Sorry to interrupt the video. If you're watching this and you're sales manager, your general manager, your dealer owner, and you want to train your team to be killers, do me a favor. See the number on the screen. I want you to text me right now. I'd love to personally get on a call with you, by the way. If you're a sales rep and you're like, Andy, man, I want to just level up my own sales. Shoot me a text as well. Guys, the numbers on the screen. I will help you. I'll personally get on a call with you. I love you guys. Let's get back to the video, and let's train our teams to be deadly. All right, guys, massive problem. Every single customer in the world who's buying a car is currently already driving one. Wouldn't you agree? So even when I agree on the price, the next thing that the customer is going to do is going to be like, well, what's my trade in worth? And he's like, dang it, now the guy's got a trade in. It's like, hey, listen, I know, I totally understand that price is important to you. Look, let me make sure I have the full picture of everything. Okay? Couple things. Number one, do you have a trade in? Because even if I got the price right, but I didn't give you enough on your trade in, you'd still say no, wouldn't you? Agree. Great. Okay. Let me just make sure I have everything here because I don't want to just give you the best price. I want to make sure that I can earn your business in all the areas that are important to you and your family. Does that sound fair? Okay, so there's price, there's trade in, there's term, interest rate, down payment, and monthly payments. All those things have to matter. And so my goal is, is that I want to be high in all the critical areas that are important in your family. I understand price is important, but also I understand that you want a brand new vehicle for you and your family. Even if I agreed on price, but you didn't love the car, you still wouldn't buy it. Am I right? Yes, sir.
Yes, sir. So I just, I'm just on a call with my used car manager as well, so we can. We don't have enough room on it. So if we can make it 22. Five plus tax.
Okay, that won't work. 22 is the number.
22. 5 is also a reasonable number from our side as well, so.
Okay, I appreciate you.
Okay, give me one. He's still online with me. Let me ask.
Okay. He still didn't ask the question. Okay. Which I'm going to teach him here in just a second.
Hello?
Yes.
Yeah, so Greg, I have a line with me. I can't hear. I can't hear him.
Yeah, can you hear me?
Yeah, I hear you now. There you are.
Okay. Is this the manager?
Yes, this is the manager. Yep. I'm just not at the the story right now, but I'll be heading there shortly.
Okay. I was telling your sales rep that I would do 22,000.
Yeah, he mentioned that. No, that is one. At that number I would be losing money. That's why I had encounter at 22. 5, which you sounds like you countered back at 22. So would you be willing to meet in the middle that 22 250?
No, I'm really stuck on that 22 number. And if we can do that, let's do it. If not, then you guys have a blessed day.
So, 22 plus tax and licensing.
Yep. 22 on the price? Yes, sir.
Okay. All right, let's do it.
Okay. Question.
All right, thank you for your business.
Sir? Sir, can you hear me? Okay, I got. I got one more question. So I have a trade in. 2020. So a 2020 Chevy. Chevy Camaro with 80,000 kilometers. It's an RS convertible. Black guts, black leather, black car. It's immaculate.
So what we can do is if you can. If you can get the info on your vehicle to Ubait, I will make some calls and I'll see you. The time of year for a convertible Camaro is not great, but I will get you the best number that I possibly can.
Okay. Do you think I should just hold off then and wait for the summer so it'll get better value personally?
If you wait until spring, you would get more money for it. Yes.
Okay. All right. Well, then I'll just wait for the spring before I buy something. I really appreciate your advice.
Not a problem.
Thank you. Closes Deal. I brought up the trade, and then he talks me out of buying it. You guys witnessed it live. I've called over 50 car dealers. I haven't had a good conversation. One time, I was just about to say somebody finally fell through until the guy talked me out of buying a car and waiting till the spring. You watched it live? Yes. This did just happen.
