I Wasn’t Ready for What This Salesman Said…

Andy Elliott breaks down a real car sales call with Amy, a dealer rep, showing how to handle the "six months out" objection and probe deeper into what customers actually need. He coaches her on reframing urgency and using confident language to close the deal.
Questions this video answers
44 years.
Three months.
$8,992.
trainwithandielliott.com
Chapters
How long you been selling cars for? I've been in sales for 44 years. Wow. These aren't role plays.
These are real dealers with real objections.
And I'm putting their calls to the test.
Watch me break down who actually knows.
How to sell and who's just talking.
Not hungry to sell a car.
I was calling to get some information on a vehicle I saw on the Internet or your owner of your store heard you take this call, so is that a typo on the price? Well, I'll tell you what, buddy, I'm going dark mode.
Thank you for calling. Sales. This is Amy, how can I help you?
Yeah, Amy, I was calling to get some information on a vehicle I sell on the Internet.
Sure. Give me just one second here quick. Okay, sure.
Gotta put her cigarette out, grab a cup of coffee real quick. Sure I am.
All right. Who am I speaking with?
My name is Tom.
How are you today?
I'm amazing.
Well, that's good. What are you looking at?
I saw a 2016 Chevy Malibu on the Internet and I want to see if it's still available.
Yes, we still have that here.
Okay. Oh, what's the price on that?
It's priced at. Okay, so are you looking at.
I have two set. It was still there. One that's not here.
The one that I have here is priced at 8992.
Yes. So you have two of them. I'm looking at stock number 230260.
Okay. I don't have that one here currently.
Okay, well, I really do have.
I'm guessing, are you more kind of price shopping?
I mean, I think everybody's kind of price shopping, right? I'm just looking around.
Yep, yep. I have a 2012 Audi A4. We just did a game price. Drop that down to 7847.
Okay. And what are the miles on that?
And 134,000. So that's 30,000 miles less than the Malibu.
Okay, got it. So.
And I drove that car this morning in the snow.
Uh huh.
It was awesome.
She's not doing too bad of a job. Awesome. Anything else you can tell me about it?
It's a very clean car. Leather interior, does have some lights on in it, but it's nothing major to be real honest. There's a check engine light that's on it. It has nothing to do with drivability, nothing like that. There's just a little vacuum leak.
Okay.
Any questions? We would scan it, you know, you could see what it is. It's all explained right there. We're not Going to hide anything?
Yeah, No, I appreciate you. Okay. Yeah, we're kind of about six months out, so I just wanted to see what was on the market. So I really appreciate you, and if I need anything, I'll let you know.
So. And then as far as the Malibu, that has 137,000, that's priced at eight, nine. So are you. You said six minutes out.
Are you going six months out? About six months.
Oh, six months out. Oh, okay.
All right.
So I don't know if those vehicles will be here in six months.
Okay.
But.
Okay. Awesome.
Are you looking at financing or what are you looking at?
No, I can pay cash. It's just. I was just. I saw the car, I thought it was interesting, and then you don't have it. But then the Audi does sound very interesting. But I'm just about six months out, so.
Okay, Well, I appreciate it.
Okay, thank you so much.
Thank you. Bye.
Bye. Oh, ma'.
Am.
Ma'.
Am. Yes?
Can I ask you a question? How long have you been in sales for? It sounds like you've been in sales for a while.
I have my. I have a lot of history behind me in sales. I've been here for three months now.
Okay. Sound like you've been dealing with people probably for your whole life. And I want to give you some tips for just a second because you sound like a really nice lady. Okay.
Hey, guys, sorry to interrupt the video. Right now, for the first time ever, you can actually call me live. This year, I'm going to change more people's lives. I'm going to help people make more money than they've ever made. Whether you're an individual and you want personal training for yourself, or you're a business owner and you want to train.
Your team or your company.
You see the number on the screen right now? Call this number. You see it, guys, put in your phone, call it. Me and you will make a plan.
We're going to Crush it in 2026.
So let's get back to the video.
But call me now. Let's go. I want to give you some tips for just a second because you sound like a really nice lady. Okay, well, number one, and when I say I'm six months out. Right.
That's kind of.
That's kind of strange, right? Wouldn't you agree?
Right.
If somebody's calling today, but they're six months out, the only thing you didn't ask is why I was six months out.
That's why I did. And just in my. That's why I brought up the, you know, financing, just because, you know, people are looking at me, tax returns or whatever. That.
Yeah. But I want to tell you something because I know that you went into work today to sell cars. Am I right?
Yes.
And so if you would have said. All right, hold on, let's wait a minute right now. Something triggered you to pick up the phone right now and call me on this 2016 Chevy Malibu. Now, I'm not, I'm not the best, but, you know, it's got 160,000 miles on it. So I know this. The price had to be something that, like you're grasping onto. Does that make sense? Like, I can feel that because the 2016, priced at seven grand, it's probably one of the cheapest one on the Internet. That's why you're calling today. And I bet if it was still around even though that you wanted to wait six months, you'd probably make an exception just one time for such a great deal like this. Wouldn't you agree? Am I right?
Oh, completely 100.
Right.
And so basically that's what I want you to do. So I want you to be like this. This vehicle is no longer here, but what I do have is I have an Audi all wheel drive that I drove this morning in the snow. And then you go through 1 to 10, it's an 11. I drove it myself. I personally put my hands on it. It's perfect. The fact that this vehicle is available, literally the first person who sees it is going to buy it. It drives unreal. If I had to buy my own car, I would buy this one for me. And so I'd say if you're six months out, it doesn't sound like you. If you're going to buy something, it's just when you're going to buy it. And when you're going to buy it is when the deal's right. Right.
Right.
Cool.
So if I appreciate your help, I really appreciate it.
Yeah, so it's like. Yeah, so it's like if I could save you some time and money and get you a perfect vehicle like that wouldn't offend you in any way, would it?
No, no. And I agree.
Awesome. So. So here's what I want you to do. You've been selling for the last three months is what you said. Right. Do your managers teach you how to overcome these objections so that when you get them, you know how to overcome them, or have they not trained you on that yet and you're doing a great job? I just wanted, I was curious a.
Little bit Some, but not a lot.
They let you talk to customers, so basically you're just practicing on customers because there's not a lot of training going on. Is that right?
Correct.
Okay, I got it. Well, listen, I want to tell you something. Okay. Do you want to be the best in sales?
Yes.
Okay. I want you to grab a pen. You got it in front of you?
I do.
I want you to write down two words, Andy.
Okay.
A, N, D, Y. And then write down Elliot, E, L, L, I, O, T, T. When you get off this call, I want you to go to YouTube and I want you to type it in. I want you to study those videos, and I'm going to make you unstoppable. Okay? You're never going to lose a deal again.
I greatly appreciate it.
Love you. Have a blessed day, guys. I say this every single day. Salespeople begging, starving, pleading, kicking, screaming for training. And the dealers and the managers are too busy doing other stuff that doesn't move the needle in the company. Wake up.
Hey, guys, thank you so much for watching the video. You're the true 1 percenter. How do I know that? Because most people, they never finish. Winners live where quitters quit. Most people didn't make it to the end, but you guys did. That's how I built my life. So I want to say thank you. Don't stop.
Keep up the training.
Remember, ask, share the video. Make sure that you guys subscribe to the channel so you get the newest stuff the fastest. Set up the notification so it hits you right away. And make sure you go right into another video. Nowhere else but with me, Andy Elliott. And if you want to train with me, go to trainwithandielliott.com right now or.
Click the link in the description box below.
I'll reach out, we'll make a plan.










