Nate Tilley walks through an automated follow-up system for inbound leads using email, SMS, and ringless voicemail. Text messages alone get a 52% response rate. Ringless voicemails show up as missed calls on phones, designed to prompt callbacks and calendar bookings.
52% response rate
As a missed call on their phone
A text
An email and a text
An email and two texts
This is an example of our automated follow up system right here. But what this is is this is what we send. So this lead comes in, we send them an email, we send them a text, okay? Then we send them the ringless voicemail that's going to show up as a missed call on their phone. So you know that every lead's been called or if you prefer, you can begin the pre approval process here. And we send them the link to the calendar. This is a case study right here. Okay, so day one, day two, a text and an email. Day three, a text, Day four, an email and a text. Day five, an email and two texts. We sent him the confirmation message for him to go and look at our inventory and we get like a 52% response rate with just text alone. So if you're picking up the phone and calling on these people too, that's going to significantly increase those results.
