Andy Elliott argues you need to stop saying yes to everything if you want to get ahead. He sold 70 to 80 cars a month, way above the industry average of 8, by refusing low-value tasks like small repairs and instead offering customers $200 cash-back so he could focus on sales.
70–80 cars per month.
About eight cars per month.
$200 cash back (mentioned as $100–$200 as typical repair cost, but he offered $200).
What is yalls 20, 26 commitment, I hope number one is you're going to self develop all year long. You're like, I don't have time to fly out. You don't have time not to fly out. We've got to say no to the stupid shit. No, no. All of you in here, the reason why you don't have the business you want. You can't say no. You can't protect your hunger. Saying yes to everything. You guys got so many matches a day. Keep burning them on bullshit. Hey, you say, well, what does this have to do with sales? Everything. I was in the car business. I was. I sold 70 to 80 cars a month. Average car salesman across the United States sold about eight cars a month. Average people would come up, they buy something, they got a scratch on the car and they'd be like, hey, can you fix it? And all the other salespeople were like, yeah, yeah, we'll fix it. We'll do, we'll do, we'll do whatever. And you're like, dude, that was my car I want to fix. Hold on. Watch what I did. Can I sell during this time? Yes or no? Do I want the customers happy? Yes. Watch how to make them happy. Hey, Andy, look. We'll take it. Fix the scratch. Listen, I know this for sure. There's a million places around the world that fix scratches. A scratch like that can could probably fix for 100, 200 bucks. I'm not scratching. I don't know. Let me do this. I'm going to give you $200 cash back and then you guys can fix it on your own schedule. Because I know you guys are busy and you can do it wherever you want. Is that fair? $200 back on the wheel. I never had someone else coming back to do anything else other than selling. What did I say? No. We've got to say no to the stupid shit.
