Nate Tilley breaks down why car sales teams lose deals before they start. 73% of leads never get followed up with at all. Those who do reach out within five minutes are 10 times more likely to get a response, yet only 7% of businesses manage it. Set up automations and have someone ready to call or text the moment a lead comes in.
73%
7%
80% decrease
About 10 times less likely
For car sales, you guys have to build trust. If you're selling a car and a lead just came in, they saw a picture, peace of mind, car buying and somebody calls them and they don't have that peace of mind attitude, then there's going to be a disconnect, people are going to feel it, you're not going to close as many people. So rapport is going to be really important. So the main things that we've went over so far, 73% of leads never get followed up with at all. Only 7% of businesses follow up within 5 minutes and 80% decrease in your odds of qualifying a lead after just five minutes has elapsed. This is what you need to understand when it comes to lead follow up. Lead response management management actually found a 10 times less likely to have leads respond if your outreach takes more than five minutes. You have to set up the automations and you have to have a human on standby ready to respond to their inquiry and call them right when the lead goes through. They should be looking at your text that they just got and then getting a call and making the decision to answer it or not and then answering it and talking with you right when they saw the ad and you can just ask them why did you want to reach out? What did you see? We got a lot of stuff out there. And then you get to hear what the person is looking for. Guys, this is super, super important. People miss this all the time. Even they call me.
