Nate Tilley breaks down why 73% of leads never get followed up with. Instant lead processing into your CRM, automatic email confirmations, and fast rep response times are what separate winners from the rest. KPIs, testing, and coaching on conversational rapport drive actual sales.
73%
Like I said, you guys are better than most companies because 73% of leads never get followed up with at all. Your guys lead processing time is instant. I can tell that because I got an email right when I submitted the lead. It goes right into your CRM. So it's just about your representative response time. And that's what's going to allow you to increase your speed to lead. We do as much as we can to automate the process with your representative response. It's all about just really deploying a good solution for hey, this is the process. Building on that with KPIs, testing, auditing. That's why I do these BDC audits. And then coaching, thinking conversational. How to have a rapport building conversation, conversation. How to make somebody love you just by talking with them on the phone one time. This is what's going to help increase sales.
