Negar RiazatiChief Executive Officer (CEO) Australia & Asia Region at Performia Australia

Build Your Team, Ben - Director, Civil & Landscape Business

26 Aug 2026 · 2 min

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2:05

In this testimonial, Ben, director of Jard Civil—a civil and landscape contracting firm serving commercial builders—explains how he discovered Performia through a Facebook ad featuring Gareth and why the program resonated with his hiring challenges. He describes the step‑by‑step framework he learned: categorizing people, identifying high‑performers, measuring and analyzing performance, profiling personalities, and using these insights to hire staff with the right traits. Ben contrasts Performia’s concrete, actionable tools (fact‑finding, quotas, performance metrics) with his prior experience of generic business coaching that felt like a money‑grab with little tangible guidance. He emphasizes that Performia offers an all‑encompassing, non‑upsell approach to recruiting and hiring, which he finds refreshing and eye‑opening. Ben also outlines his business’s scope—civil and landscape projects for commercial builders—and the range of trades he employs, including concreters, landscapers, carpenters, and earth‑moving operators.

Chapters

I came across Performia in a Facebook ad with Gareth describing some of the challenges I'd faced, and I could relate to it. It comes back to a little bit of an old saying: you can give a man a fish, or you can teach him how to fish and he'll eat for 100 years. It's kind of that sort of journey where you learn how to fish rather than just be fed. What I love most about the journey is understanding how to approach all the parameters. I have so far learned how to categorize people, how to find performers, how to measure How to analyze someone's performance, how to categorize personalities, and then bring all that together to be able to hire performers with all the right personality traits. To those people who have suffered for the same things that we all have at some point or other, it's quite refreshing to have an all-encompassing approach towards recruiting and hiring staff that's not an upsell. I joined the Performia journey because it made a lot of sense. I'd spoken to a bunch of business coaches and things, and they all keep to take your money on an ongoing basis. Basis, but I could never put my finger on what the offering is. Oh, just, just pay us and we'll look at— look after you. And it's like, well, I did— I took on one business coaching thing and it's like, you got to sit there in these WhatsApp groups and like, not really any value in just handing over money for like a semi-structured kind of thing, but no real goal in mind, no support on the back of it. It's not comparable to this. Like, this is build your team, learn how to assess People learn how to put together things that you can use in hiring, but also it gives you regard to what needs to happen in order to get good people. So in the fact-finding, all the measures, all the quotas, all those sorts of things, pretty eye-opening. My name's Ben from Jard Civil. We're a civil and landscape contractor, so we hire— well, we take on civil and landscape projects for builders in the commercial building market. So part of the people that we have work for us are concreters, landscapers, carpenters, earth-moving operators, et cetera, to help us deliver our projects.