Paige Finn DohertyFounding Partner, Behind Genius · Founding Partner at Behind Genius Ventures

how do founders navigate operational surprises in their journey?

13 Dec 2023 · 1 min

Watch on YouTube

0:56

A fintech operator who joined Points as the seventh employee describes the operational surprises founders face in year one, especially taxes. Their team helps by connecting founders with experts and resources to reduce cognitive load on the things that consistently trip up early-stage companies.

Chapters

Are there any areas of support that founders ask you about from an operational perspective that have surprised you or been like, wow, I've like, you know?
Not any in particular, only because I think that as founders, the founder journey always ends up at the similar places. And so one of the things we try and do is like, hey, you're gonna, the first year you're gonna have to pay your taxes. You're gonna say, how do I do this? And so like, This is how, and like, how do we make things easier for you? And again, having been, you know, I was the 7th employee, first business hire at a fintech company called Points, which I joined after spending 4 years on the venture side. And so, you know, over the next 5 years, I basically experienced all of these points along the way. Yeah. And so one of the things we try and do is like, how do we alleviate some of the cognitive load that you founder will be facing through providing you insight and/or resources and/or connections to people who know how to do it?