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In this 45‑minute webinar Polly Barnfield, OBE walks small‑business owners, retailers, destinations and shopping‑centre marketers through a hands‑on playbook for Black Friday. She demonstrates how to cut through the noise with eye‑catching video (especially Instagram Reels), influencer collaborations, humor and meme‑driven content, and urgency‑based offers that create FOMO. Using the free Maybe platform, she shows how to schedule posts, monitor engagement, tag partners, track hashtags and locations, and build groups that aggregate retailer offers. Real‑world case studies – Gymshark influencer reels, MyProtein meme campaigns, Holdsworth House hotel newsletter pre‑sale, Golden Square shopping‑centre roundup, and Gloucester Keys retailer reels – illustrate each tactic. The session stresses targeting the right audience, using stop‑scroll visuals, leveraging flash sales and newsletter funnels, tagging for algorithm boost, and continuous competitor benchmarking to refine content. The overall message is that a mix of creative video, strategic tagging, community engagement and data‑driven optimisation will turn Black Friday buzz into measurable sales and a growing customer database.

Chapters

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