How to show customer experience through social media

Today we're looking at how to show off customer experience using social media. Now normally businesses use a lot of testimonials and customer generated content, but this worldwide travel agents and what they've done here is that they were sent a box of chocolates and a card and a little flower for, from a customer for having such a good customer experience. And what they've done is they've done like a little boomerang here. They've tagged themselves in and you know, I guess although there's no written customer review, it's a great way to show a customer's appreciation so potential clients can see that they're trustworthy. You know, if you've taken the time to actually send a travel agent a box of chocolates card and a flower, you know, then you've had an incredible experience. So I think that that speaks even more volumes than know it would if you actually just had like a bog standard testimonial. So I think it's always important to make sure that you're celebrating the little things on social media as well as the bigger things. So make sure that you are. You know, if a customer writes your thank you card or a customer thanks you in any way, shape or form, make sure that you talk about it because not only, you know, is it good for the customer, they feel appreciated, it just really builds up that trust.