iKiller, a Bangor digital marketing agency, overlays client reviews on branded videos of their work, tags them, links to case studies, and engages in the comments. They also set up a customer group on social media to like, comment, and repost client posts from one place, building trust and engagement without switching platforms.
Chapters
Today we're looking at how to use customer reviews on your social media. This is I killer. They are a marketing, digital marketing agency and they are based over in Bangor. And what they use social media for obviously is to show off, you know, like their customers and the kind of work that they do and to entice more people obviously to enlist their services. But what they've done with this one here, and they've done it with a couple of posts is that the caption talks about a company that they've worked recently for and thanks them for their service and then gives and then shows the actual review on the video. So let's take a little look at it. So what you'll see is a little image that shows here, I'll pause it for a second. So it shows eye killer deliver, visionary design, technical competence, SEO expertise and excellent project management to create best of breeds websites. You can see here, they've actually shown the website there and they've gone into a lot of detail with the gorgeous video in the background. They've done it really branded but also shows off their customer as well. And as you can see the team are very proud to receive some great feedback from global travel brand. They've tagged them in. Take a closer look at this huge redesign and re platform project from Ikeller team and then they've done the link to the website. So for me it's, I guess it's a really good way of showing off the review. It shows how you actually processed and how you, how you created the work itself and it's. And by popping the review over the top it kind of creates comfort and intrigue all at the same time and it entices the actual customer to be able to want to, I guess, you know, like to engage with it as well. And by tagging them in and as you can see in one of the comments as well, they have responded back by saying thank you, you know, we really enjoyed working with you. So again it's just, it's a different take on being able to use customer reviews on your social media. Now if I was I killer, what I would want to do is to create maybe a group of all of my customers. So you know, they do that kind of thing quite regularly. So create a group of all of my customers and then I would add them into maybe and then by doing that in here so you can just create a group and then you would choose it. So I'm just going to choose a random one here. You would choose the group and then what you can see is basically all of the their customers more recent post. You can literally go in and they can like it, they can comment on it, they can even recreate the post and share it on their own social media. So it shows you that they're engaging with their customers. It shows that you know that they don't have to go across all the platforms to go and find that content to engage with. And it just makes life much easier. Now, as always, if you've got any questions, click on the little blue button. We love to help.
