How to use social media to connect your team with your audience

24 Mar 2023 · 4 min
4:13

In this video, Polly Barnfield explains how businesses can adopt the social‑media tactics used by Bradford City AFC to introduce new team members and engage local audiences. She highlights the power of a professional, face‑to‑camera introduction video that tags the new staff member, making the content personal, shareable, and humanising. Barnfield then shows how to examine the club’s content calendar across Facebook, Twitter and Instagram to spot high‑engagement posts (e.g., a post with 184 likes) and use those insights to inform a business’s own social‑media strategy. She demonstrates duplicating the club’s post, customizing the copy, adding location tags, connecting the appropriate social accounts, and either publishing immediately or scheduling for later. Throughout, she stresses tagging the original source, engaging directly with followers, and the broader principle that people buy from people. The video ends with a call‑to‑action to click a help button for further assistance.

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