Masterclass "Unlock the Power of AI" 11th Jan 2024

Foreign. We're expecting a very big crowd today. Really exciting. I'm joined today with Sarah Bassett, our head of growth. Sarah, how are you today?

I'm very well indeed, thank you, and super excited. Really, really been looking forward to this today. So many people registered and I'm just watching Piling on in. It's fantastic. Really exciting.

So we're going to talk today about the power of AI and just because we are expecting a pretty big crowd today, I'm just hoping that our Zoom account will take them all. We've upped up the number of people that can join, so get in quick. And we will, with those that attend, be showing the recording as well. If we hit our limit, we will obviously share it. We'll send around as well. So we are. The Q and A section of this webinar is open today, so please do just drop. Drop a yes in the Q and A. If you are already using AI, it'd be great to understand how many people have already had a taste of it. Because we had a really exciting year last year. We sort of, this time last year, we all made the decision AI was going to become very much part of what maybe did. And we've always used AI for sentiment analysis. But I think it's fair to say that last year was really transformational for us and it has opened our eyes to the world in a very different way. I'm a great believer that AI is not going to replace people, but it's going to help us all do our best, work faster. And today is very much about looking at how, you know, you can literally say, I can be a better version of myself. And you've all got the tools at your fingertips today to do that. So we're very much going to focus on that. There's quite a special offer that we've got to make at the end of this webinar. So please do stay to the end. And if you stay to the end, you're going to get an amazing takeaway. So I think, without further ado, let's crack on. We've got. I think we've still got people flooding in, but I think I like being prompt. My husband always tells me I've been late, so let's not do that. Let's crack on. So what can AI do for you? That's the question. It's. You know, there's. I've seen so much out there. There are so many ads promoting AI of people and visas and robots, you know, and all the rest of it. Look, you know, I'M I'm probably old as regards the techie, but I, I think that AI is, is as exciting as the Internet and I think what it can do for businesses of all sizes has yet to be really understood. Today is about ambitious business owners. But if you're an employee, this can enable you to do your best work faster and open up huge opportunities for you. So it's both for business owners and team members that want to do the best work faster. You're going to leave here today with some key tools that help you reach more customers, grow sales, stay ahead of competition, do better business and be more efficient. Who doesn't want that? Who doesn't want the day to end earlier? And having achieved much more from your time, we're also going to, I think we missed a slide there. We're also going to give you a bunch of proven prompts. For those who don't know what prompts are. Prompts are what you use to make AI amazing. And without prompts, AI doesn't know what to do. We're going to give you, show you how to get access to maybe AI. And as I mentioned at the beginning, we give you an incredibly special offer that I think will give you the biggest leg up possible. So it's great to see. Actually, lots of people said, yes, they've started using AI. I'd like to turn around the other way. Nobody can see your answer. So it's quite secret how many people here have not actually used AI. Now you'll all have used AI in some way. What, some, some form. Because it's, it's becoming pervasive in lots of things we do. But who has not used Chat GPT knowingly just yet? It'd be interesting to know that as well. So while you're doing that, you know what, what gives us the right to sit here and talk about AI? Do we know anything about it? Very good question. So we have historically collected the data from about 8 million different social media companies. Social media, the accounts from businesses, social media. So that was amazingly difficult to say. So we have collected the social media data from 8 million companies across the UK and the US historically over the last five years. And in order to make sense of that, we have been using AI for a very long time to look at sentiment analysis and make sense of large volumes of data. Now we had collected it because we thought that one day we'd be able to do something amazing with it. And holy shmoly, that day has come. So we've been doing things with AI for 29 DOE since 2019. And the first thing that we did with AI last year that I think has transformed our business more than I could ever imagine is that we've turned on AI for customer service. We now deliver support to over 25,000 businesses. 25,000 businesses using AI. And we're looking at this data this morning. Sarah, weren't we. Was it? I think we served 837 businesses yesterday with answers. And how many people I'd love you to drop in the Q and A. How many people do you think it takes to now do that? And what the satisfaction rating is? Is anybody going to be brave enough to guess? How many people does it deal take with, to deal with with 837 questions from different companies? Yeah, they're all, they're all in double figures. Yeah, lots of people saying double, double figures. Well, let me tell you a little, little secret with one person who's actually writing quite a lot of blog content for us at the moment and doing an awesome job on that. The one person managed our customer service desk with an AI bot. And what's even more amazing is the satisfaction rating from clients is over 90%. Now, that can only happen because we've fed it so much knowledge. So it's changed customer service for us like you wouldn't believe. And our focus going forward is it's all about how can you personalize AI? So chat, GPT and all the other services are amazing. But actually the challenge, I mean, talk a lot about that today is how do you personalize it? How do you make it sound like you? Because it's only as good as, you know, the content's only good. And what it does for you is if it is, if it's an additional employee of your business. So as a business owner, you want to make more money and save on costs. And as an ambitious team member, frankly, you just want to be amazing, but you want to be able to do that in less time. And I think that AI can help both parties do exactly that. What AI delivers is it enables people to do at least twice of their work and in some cases, if you get really good at it, you can do five times your work. The bit for me, and we're going to show you this today as well, is that historically companies have already had always had advisory boards that will continue, but using AI, you can now ask any expert or help 24, 7. And again, we're going to show you that. Sarah, how much has that changed the way we write emails?

Oh, honestly, it's extraordinary, really. I mean, it's not just writing emails, it's every internal communications process, isn't it really? I mean, we've been able to grow at a staggering rate without employing anybody new. Just, it's been very, very exciting, especially the last, the last few months and obviously the new releases which we're going to demonstrate later. Yeah, it's really exciting. It's mind blowing really.

Take it, it's very, very take it for granted. But this, this is not an example of what's going to happen in the future. This can happen to you, to your company today. Mr. Bezos, we all know who he is, Mr. Bezos runs Amazon and he says AI is a golden age and is solving problems that were once in the realm of sci fi. This is here, it's now, it's today. I'm going to show you some stuff that I think is going to make your toes curl. And as Sarah said, we've got some extraordinary releases to let go of today. So this cartoon I don't think is an over dramatization of where we are today. AI is like the wheel. If you're saying no, not for us just now, maybe it's too risky, maybe there's too many other things that we need to think about. Please think again. And really the only question you have to ask yourself is how fast do you want to go? You can't do without a wheel. The question is how fast do you want that wheel to go? And it's down to each of the your team to be able to understand how to implement it. I'm going to talk quite a lot about that. If you look at existing use of AI and how the planned use of it is going to be, I'm nervous about the level of adoption because it is going to become pervasive in some of the tools we use. It's existing there. So this is looking at what percentage of businesses are currently using it. So 30%. So they're currently using AI. 33% are planning to use it in the next 12 to 18 months. That's too slow. It needs to be. Now we've got 23% of businesses evaluating it and just under 20% between them or a 15% big bond. I've either got no plans or they're not sure. Just remember that what AI can do for you is ensure that each of your team do at least twice what they do now. And if you're a spark member of that team, learn how to be even more productive because it makes you much more valuable. Again, why do we see the value of this and why we're so excited about it. We touched on the point that we've helped over 25,000 different businesses and the hardest thing for all of them is what content do we produce? How do we help the rest of the team get there, whether they're an SME or a plc? Actually Sarah, the questions are always the same. We always get nervous before a call with the PLC and funnily enough, their questions are always the same. It's down to the people people, wouldn't you say, Sarah?

Absolutely. Most of it. The biggest question from everybody from PLC all the way down to, you know, Mini Me, my little shop on a high street is what do I post and or why do I need to do this? Or how do I create what is a campaign even? You know, it's hard, it's hard to know where to start and this is where, this is where AI really comes into play because it really, really help. You've got the help, as you say earlier, polly, of an expert 24 7.

So we are going to show you today what AI can do. Before we go there, I want to explain the journey and why we've got, why we've reached the point we have and why. We're going to show you the selection of tools that we think can make the biggest impact on businesses fastest. If we look back at some of the businesses we've helped over the past five, five, five years or so and we look at those that have been incredibly successful, the two images, actually the two ladies on the left and the right, both of these businesses have used digital to now start delivering in advance of top end five going on to six figures a month through their digital sales. And These are small SMEs so if it can have that much impact on them, how much can have a large organization? Now they work with us and learn how to use social media very well, how to use ads, how to do content really well. Remember that content work, we're going to touch on that quite a lot today. But once they learnt to do that with us, they then went away and they had to fix a whole lot of other problems. They had to find out how to connect their website to a CRM and how to connect their staff to their customers problems. And it wasn't just the social media stuff that we taught them, it was all the systems they had to integrate behind the scenes and that's what's really led us to. We've made a massive change and a huge integration because we've now added a wide range of services to the maybe platform. And the reason we've done that is the majority of people get stuck once they've started doing social or one bit of digital, they get stuck with another problem. So AI has enabled us to bundle and develop services really fast and bundle support with them. Because it's not just about the tech, it's about how do you deliver support. And we can now do that 24 7. We look back through all our reviews and it's always about the technology and the support. We've got great reviews on trustpilot. Please go to website, please have a look at them and you'll see that it's not just the tech. What matters is the support. And AI is now driving our support. AI means that we can work with businesses of every any size up and down the country and deliver extraordinary support and it can do the same for your business. Everything that I'm saying we're doing you can deploy whether you're a local authority, whether you're an SME or whether you're got some really interesting businesses popping up here. So if anybody would like to drop into the Q and A actually who, what, what sort of business they are. Fascinating to know that, but I just recognizing some names here. We've got people that are clients already on this call today as well as a whole bunch of people. I don't know which exciting but we've got restaurants, we've got SMEs, we've got swimming pool, got pub. You know, all of you, AI has a purpose for you because it can help your team achieve 80% of the output in 20% of the time. As I said, got very special in this presentation. So hang about, just want to build some suspense there. As Sarah said, we have got something new to show you and yeah, really amazing. One of the free gifts you're gonna get if you get to the end of this is AI prompt guide. It shows you about 140 pages worth of prompts that you can use in chat GPT. So you don't need maybe to do this. You can just copy and paste these prompts into AI. It's what really makes AI work. AI is only as good as the instructions you give it. So we are going to pick up some of these prompts in a moment and we're going to put them into ChatGPT. ChatGPT is one of There are a number of programs out there. There's another one called Bard which is very good that Google produced that they're fundamentally the same kind of thing, but they're A large language model which will do extraordinary stuff. I'm going to now take you to ChatGPT. You're still seeing my screen and I'm going to show you how it works. I'm a bit peckish and I've pre typed this in because I'm such a falling typist. I didn't want to spell words I couldn't do. So I'm going to look for. Let's start with something fun. I want a recipe for fish chowder with sustainable fish and I'm going to ask that to Chat GPT. Chat GPT is now going off to its knowledge base. It's generated because I've left it open. It's thought I was doing something funny. So I want to recipe for fish chowder stone fish. It's giving me a recipe so it's going off and getting this knowledge from other places from all the data it's been fed from the web. And ChatGPT has some limitations in that its knowledge base ends back, it's coming forward all the time but there are gaps in its knowledge. If for example you're a new company, it might not know about you and that's very much what we're going to talk around, around personalized AI and filling these gaps. But as regards general knowledge, it's amazing. If you want to look at the web you can ask, look a website. So here you go. I've asked for a fish chowder recipe and boom, it's delivered me a fish child recipe. So that's nice and doesn't tell me whose recipe it is. Enjoy, enjoy it. Join sumpish down aroma. It's key, sustainability, choosing the right type of fish. So it's given me a recipe and it's told me to go make sure I choose sustainable fish. Okay, don't about you Sarah, but I love a Jamie Oliver recipe. So should we say how wood. Jamie.

Jamie Oliver, he's a bit of a legend. I, I do know, I don't think I know anybody that hasn't got at least one of his books in their kitchen. He's like a, an English institution, isn't he? But yeah. So what you're going to ask how.

Would Jamie Oliver improve this? Improve this? So I said to you, you can have an expert on your team. Well right now I'm using expert chef. But just imagine if you were writing a board paper and you wanted somebody to review it. You could ask, ask the board paper to be reviewed by Jeff Bezos, you could ask it to be reviewed by Steve Jobs. And literally. So here you go. Jamie Oliver is known for his approachable and favourite practical style. Might suggest a few enhancements to the sustainable fish child recipe to elevate taste and nutritional value. You can do that for any subject matter you like. You can do it for, for property, you can do it for books. You can. Anything you're doing, you can pick the expert in your field and ask them to review. Ask them to review your content. I now don't write an email without putting it back into AI and saying how will my recipient receive this? And so whether you're writing it doesn't matter what you're doing, whether you're doing a school report or whether you are writing a board paper. Think about who your recipient is and ask the chat chatgpt to review it. I promise you it makes you look so flipping smart. So I'm going to go on from here. So that's Jamie. I've now had Jamie Oliver tell me that I should put fresh ingredients, seasonal ingredients in aromatic herbs, zest of a lemon, splash of wine. He would have wine, roasted garlic, chunkier vegetables, smoked paprika. You get it. You've got so much knowledge at your fingertips, driving me insane. I just can't. I can't get enough of it. So I'm now going to get this prompt guide that you're all going to get access to if you stay till the end and you can go to here and there's literally how many pages are. 143 pages are some of the best prompts that we have found to use with AI. So I'm going to take the first one adding languages. Brilliant. And take this one and copy it. You can do this too. So you can copy it. I want to create a dream buyer avatar. That's what you use to create amazing. A great avatar means that you can create great ads or whether it's social, whether it's Google, whether it's dm, whatever it is, you need to know who your customer is. So just copy the prompt and you can do this for any of the the prompts in here. Take it back to ChatGPT, start a new chat because at the moment it thinks it's. It's meant to be knowing all about fish. So I'm dropped that I'm creating new chat. Pop this in here. Now. All it wanted to know. Should we stick with the fish analogy? Sarah, as she so it says assume the role of a premier market research analyst specializing in consumer psychology. Your mission, craft a buyer avatar for or I'm going to Do a sustainable fish restaurant. Let's keep with a fish sustainable fish rest I got the right sustainable fish restaurant sul fish restaurant conveyor for a stable fish restaurant just launching. So I'm a sustainable fish restaurant just launching and I want a buyer avatar represent the ideal look I can't spell representing the ideal dream buyer. This avatar will pinpoint the most probable customer one who resonates with values and consistent chooses the product service demographics, psychographics, behavioral traits pain points. Now this would cost you a flipping fortune with an agency pardon any agency there on the call but you can, you can look boom. Age 30 to 40 year olds Gender neutral. They're slightly lean towards females occupation and so it goes on. You mean the price. Price range is in their income is in dollars. We'll forgive it for that. Urban areas I could have said where it was actually could drill down further and say where we were and see what it came up with. You have now got a complete profile of your buyer pain points. The lack of dining options that align with their environmental and ethical values. Need for transparency in sourcing and preparation of food. You now know absolutely how to target those buyers. This avatar should give it should guide marketing sales strategies focusing on highlighting sustainable practice engaging with customers on social platforms. Now any of you can go to that prompt bible that I'm going to deliver to you at the end of this call and you can put your business in there and I promise you you will just be amazed at what it delivers. I'm going to do another one I think actually how am I doing Time serum. So embrace the mindset of an elite FBI profiler turned marketing maven. This one's fun actually. So we're going to go one step further. I'm do two more actually which is. But give me 20. Here we go. I tell you actually I'm not do that. I'm going to change my mind. I give 20 subtopics. No. Do you know what? I'm gonna let you do that as homework. This one is really amazing. So if you literally put the a URL in here it will. It will then go off and break the content down. I take this one because it's really fun. It's so much. Imagine stepping through online. So imagine. Imagine stuffington. Embrace the mindset Mouse being slow, right? Anybody thinks it's exciting? Anybody think this is mind blowing. What's the chat saying? What's the chat saying? So here we go. Description of target product audience for sustainable fish restaurants. Should we stick with sustainable fish restaurants.

Era I think we should. There's a whole mass in Q and A of people saying, can I have the product prompts please?

Yeah, stay at the end. Not if you don't. Restaurant Restaurant or stone fish restaurant designed to description of what the product does. So it's designed to provide. Stable fish restaurant so anybody can't notice. I can't type. I institute operational skills so make them resonate with fish restaurants. So this is going to give you more and more insights about what you need to do to reach the right audience for your target market restaurant. So all you're doing is giving the prompt everything it needs to then go and do it and off it goes with every detail. You're not predicting their behavior, you're practically directing. Welcome to new marketing with Lime Team profile in all its target version do not form. So you're now going to get a piece of work back for a sustainable fish restaurant that would have taken hours, days, months probably to achieve elsewhere. And you can do it for any business you like. You can do it for your clients, for any business you. You like. You can do it for your existing company or as a, as a project and just wow your teammates. Every time I watch it working, it blows me away. What's key is that if we, if we have more time and I'd like to create more time for you to do this, you can go back and just start asking it more and more questions about this and you can get started so, so deep. I have to be really careful now because I think I spend so much time talking to this that when I talk to our team, I think I can have work back this fast, which is, it's, it's really interesting how it asks it. It means that you can expect more much faster. So here, look what you've got. This comprehensive profile serves as a guide not only to not only target, but also engage this audience effectively. The key is to waive the sustainable fish restaurant narrative in a way that aligns seamlessly with the values, daily routines and aspirations of the Persona. The marketing strategy should thus focus on storytelling, continuity, engagement and creating an experience that resonates on a deeply personal level. Turning customers into advocates and its brand and its values. And you have got everything you want. You've got their morning routine, their workday, their online activity where they spend time. If you want to drill down and ask about influencers, it would give you that. I'm going to do one more, actually that I found that was really interesting about photography. So he's now told you all of this. Sarah, what's the. Any Other questions in the Q and A as I go off and find one more prompt.

Yes. Yes. Oh, Graham. He's really lovely chap. It's an existing client who. He's an engraver. He's really excited to have a play with the prompts and see what his ideal customer looks like or his avatar. A couple of people have asked what an avatar is. So it's a. It's a computer generated version of your ideal customer or the person that is likely to be interested in what you've got and what you're selling or what you're providing. And it's really, really useful to create those kind of using data that obviously we've got in the chatgpt but to understand what that customer might look like. And that really then helps you to shape really accurately your communications, your digital communications, your offer, your. Your whole company ethos around attracting that type of person. So that's why we. That's why we recommend creating avatars.

I was awesome. I've lost the prompt. I wanted to use. I wanted to. Yeah. And the great thing about an avatar is that it means it's. It's like it's. You know who your customer is. If you know who your customer is it makes it so much easier to talk to them. You know if I was. If I was talking to. It's quite hard doing a webinar because I don't know all of you so I'm talking to you blind. But I know Sarah so I know how to talk to Sarah. So it's much easier doing webinar with somebody else. That's top tip. Doing webinars. There's a lovely one here about.

Yes, sorry, quick question. Yes, guides are absolutely available for clients as well. Quick question there. I think, I think clients were worrying that they were going to miss out on the prompts. Doc.

Oh no, absolutely. Existing product. Like anybody that's attending this webinar 100. You'll get that. So as a copywriting coach, provide guidance on copyright techniques as you're crafting. I'm gonna. I'm stopped. We're in time. You've got so much in here. But I found the most amazing prompt earlier on cop photo shoot that was about creating a brief for a photo shoot and applying it to the Swiss restaurant for example that has now got to go off and get photo shoot. Shouldn't do these things live. I was. This one photo. Is it video? Here you go. One or two Video photography. Look at this. You got lots, lots of guides for asking about. So as a acting As a video equipment specialist provide insight recogn later video photography equipment tools and software to enhance number six. Right. Provide you a comp here. Imagine you're a composition of framing specialist for sending your team findings that come to tech techniques and rule of thirds leading to depth. So massive prompt, end of story, end of the day is going to tell you what she needs. Chat I. No, I'm here. So it knows it's restaurant photo shoot scenes for my fish restaurant. So, so it's, it's asking chat GPT to tell me what Please create a shoot list for my fish restaurant shoot list list. My restaurant can't spell chat GP doesn't doesn't remind me not spelling. I love that. So you, you've taken the prompt that says how to be an expert and then please create a shoot list for my restaurant back there and it should even with a fairly bad prompt. So it's saying as a competition and framing specialist. Now this is the thing I want you to all take away from this is you first have to tell chatgpt how to behave. You've told it what brain to plug in and it now taking that prompt that really details how to do a shoot list well and then it will create the shoot list for you that you can then give to your photographer. And so what you end up with is exactly what you need rather than just them taking pictures of stuff you don't want. Again, absolutely amazing the number of times I've employed a photographer to do a bunch of to do it today, do a day's photography and then come back with not quite what I wanted. Boom. You've got exactly what you need from people. So it's not just about doing the work. It will help you create the briefs for you to ask other people to do work. So please take this bible that we're going to give you. Use it because I promise you, if every one of your team did that, you'd have 2x at the team. Easy peasy. Is that fair, Sarah?

Yeah, well, like I said at the beginning, you know, it has made our, our business processes so much slicker and so we, we are all doing our best work faster and we are growing at a much faster rate than we were with the same team members before we started implementing AI into all our systems. I mean, it's just really is very exciting and I know that we've got clients that are seeing huge, huge benefits from some of the tools that we're going to be showing shortly and you'll see why when we get there.

So chatgpt free to use. I actually have a paid account up for 20. I think it's 20 bucks a month, but take prompts, go use them and. Incredible. Absolutely incredible. Back to our slideshow and we'll press on. So Chat GPT is good. People say Bard's good. Bard's Google version. Bard may be better for browsing, but you know what? They're all flipping awesome. So get on with it. But the message I want to get to you is that content is how you get attention. We all spend an extraordinary amount of time on our phones and contents. Where the journey starts. A very short video actually stop listening to me for a second, which I think really rams it home some more, which is that with us all spending so much time on our phones, content really matters and this video really brings it to light and it will give context to what we're doing next. Here we go. It. But what did you do to my saying, I wrote the same but different words. Excellent. So I don't know if you can hear that. But he. There was no, there was no voice back from the under. He said, what did you do to my sign? And all she did was rewrite it. And the point I want to make is that today the excuse yesterday or, or, or, or last year was that I don't know what to post, I don't know what to say, I haven't got enough time, I haven't enough resource to create content. AI takes that away. We've all got the tools we need to create the right words. The question is just how do you use them and then how do you deploy them and how do you connect it all together? So this is very much about. Because at the end of the day, content brings money. But the challenge with all of that is that the content is the beginning of the journey. You've then got to find the mechanic to capture, you've got to find the tin to get people to engage with. And as a business, you've got to sell, you got to upsell and you've got to follow up. And we know that that's the bit that's really, really hard. So that's why we've integrated some so many more services into maybe we have in fact created a single system that replaces a mailchimp, an in intercom, a HubSpot, a hootsuite and even integrates ChatGPT into it. Because whilst it's all amazing as any size of business, it's incredibly hard to pull that stuff together. So we know that what's made the companies that are really achieving extraordinary revenue results succeed is our support. So we've integrated support, which we can now do 24, 7. We can scale our business, our clients can scale their businesses. And it's those questions and everybody's got a different question. If we were trying to answer these questions one on one, it's exhausting because everybody's got a different question at a different time of the day. So GPT makes it better, but actually it creates another problem, which is that how do you keep all of your team on track? Because if everybody, and I started to see it last year, if everybody starts using chat GPT differently, you end up with the most extraordinary noise because everybody sounds different. You lose your brand, you lose, it's got no, it just got no, I don't know, it's got no soul because suddenly you start to sound very gray. If you don't use those prompts wisely, you can start to sound very gray very quickly. I think, Sarah, you've experienced that too, haven't you, with writing some emails, how it's really easy or writing content to, to think it's done it. Then you actually read it back and think, oh my goodness, what does it mean?

Well, no, I, I, I, I use it to write the emails and then I give it to you and then you put it back in, then you send it back to me and you say, you should have put it back in, Sarah.

But it is, it is, it does actually can make more noise if you don't use it really. Right, Wisely, right?

Yeah, absolutely. You have to be really think about and, and, and really talk to it a bit more, with a bit more understanding of who the recipient is going to be. Because actually that's where we're going back to the avatar, isn't it? It's about understanding your audience and how to talk to them. Then when you prompt writing, your email campaigns, they become more accurate. But like we say, we've got a tool that we've got that we're going to show you that does most of that for you.

That's the thing. Because we've all to be in tune. There's no good, the orchestrating attitude. And as a team, you need everybody on the same page. And whilst we want AI to help make it better, you can't all be playing out of tune. So I went through a period of overwhelm last year and we're working really hard at making it easy, to make it, make it feel simpler because this is the opportunity. How can everybody do twice the work five times the work and harness experts to make their businesses go faster. We want you to achieve 80% of the output, 20% of the time. So Sarah just mentioned we've got some new tools now. Everything we do is backed by our support that our existing clients have already got access to. We have launched and with it is both text and video, which is all integrated into AI this year, in fact, we have released, it was on Tuesday released the team personalized AI that takes all of the prompts that you're going to get in that bible that we're handing out today, but actually embeds them into the platform. And Sarah's going to do a demo in a moment of this. Now, what this does is it gives you all of those prompts pre, pre written into our technology and the technology knows who you are, so you don't have to tell them that you're a sustainable fish restaurant. It actually has a really deep understanding of your business and your brand. So you can ask questions about how to improve your brand, but it already knows who you are. You can ask it to write great content, you can ask it to run better ads, you can ask it to create seasonal content, help, strategy, sustainability and ethics. And that's just the beginning. We're adding more and more prompts to it all the time. Our team are doing an amazing job. I'd like to shout out to them right now and say thank you so much because what we're delivering is extraordinary. Be prepared for Sarah to completely astound you in a moment. And in addition to this, we've also launched a calendar, which is really fun. And again, I think this is just scratching the iceberg of what we can deliver where here you literally can go into it. Choose a day we know which is the thing that's being accelerated that day we write the content is written, but not just as National Human Trafficking Day is written. With your company's specific piece in mind, I think, Sarah, you're going to do some Kiss a Ginger J Sufferis, is that right?

I think I might, yes.

So, Sarah, I'm going to hand over to you in a moment, but we've taken two clients, you very kindly have said that they will let, Alas, share their data and we're going to. You're going to use two Personas, if you like. Sarah, you're going to look at, look at these tools through the eyes of must let you start sharing your screen through the eyes of Henry Johnson Jewelers and seven View Home Improvements. So should we go jump off and go and look at your screen. Sarah, can you. If I stop sharing.

Yeah, you've got to stop first and then I can share.

Perfect. You pull yours out and thank you to these clients for letting us share the data. It's very brave of them.

There we go. Here we go.

Beautiful.

This is the exciting bit.

What you saying I wasn't exciting, sir?

Oh, no, you, you were very exciting. But this is my bit now and I'm excited. I've been waiting for all day to do my bit.

So Sarah, let's do seven Home. Let seven Home Improvements. I have actually prepped some of the people on the call to ask them beforehand what. What they'd like to know. So I'd like to know. And could you all shout out. Start shouting out in the Q and A what you'd like Sarah to show you. So should we start with 7 Hope improvements and I'd like to have some LinkedIn content ideas for them, please.

Okay, I'm just going to start new ch. LinkedIn. There we go.

Beautiful.

Here you go. Certainly, as if by magic, here are a few ideas for professional LinkedIn posts that can help establish 7 view home improvements as a thought leader in the industry. Quite right. As the demand for energy efficient homes continues to rise, seven View Home Improvements is dedicated to providing the latest innovations in window design installation. So essentially it's even adding in hashtags, tags. So what this personalized AI, which is unique to maybe is able to do is look at your previous contact, understand what your business does without you having to prompt it every time and it will give you bespoke content no matter what the question is that you're asking. It knows all about it. I just find it extraordinary. But this is, this is, this is our latest release and as Polly just shouted out to the team, whoop. I think my whoop was a bit. Because it is extraordinary clever.

So Sarah, can we just crack on and look at some other prompts? The, the. Can we do some email marketing content for. Oh, I've got actually. And I've got. We've got another one. Somebody likes Facebook to see their Facebook ad in performance their Facebook improve. So can you go to a prompt for you go to go to explore Sarah and go and look for a new go and look for email marketing content. Write great content. So there's a question here as well around why is it different from asking GPT directly? The difference here is that chat GPT doesn't know who you are and you have to go in each time and tell it again who you are. So this means that all of your team can use this product and get a result that's on brand. The challenge that you got as part of a team is that everybody's using GPT differently and it becomes very gray. This knows intrinsically who you are. So Sarah, shout out what have you.

Got for so I've done email campaign ideas to boost open rates and customer engagement and email marketing should 7 viewers should consider the following ideas. So upgrade your view. Campaign focused on the benefits of upgrading windows and doors. Improved energy efficiency, increased natural light, bringing the outdoors in window wellness guide Exclusive home improvement tips national sticker day email special. And you know, it's even recognizing upcoming national or even international days as in, you know, days like hashtag mental health awareness week or those types of things. We're going to go and have a look at some of those in a minute. But it, you know, it will pull in all of that relevant information and create some really amazing personalized ideas.

So Sarah, should we just switch across now to Henry Johnson and just show how you can it changes. Changes based upon who you are. So go to Henry Johnson and let's look at. Let's run better ads. So use the prompts for running better ads. Somebody asked about does it make Facebook content better? Loving all the questions in the Q and A. Keep them coming in and we will. Yeah. Optimize the ad performance. So this is now going to make suggestions for the jewelers and how they can have better ad concepts for Facebook. Okay.

And analyze and optimizing. It's important to focus on a few key strategies. Audience targeting, ad creative testing, ad scheduling, ad placement. So it's more of a strategic. But I think maybe we should just go ask it to create some ad copy. So we've asked it how to improve performance, but this will be the personalized bit of the actual copy that it's recommending.

And Sarah, just I want to make one point before we go on. Behind the buttons is that long, complicated prompt that you've got in that bible. So rather than having to copy and paste a whole prompt, it's already sitting in the technology. That's the other big difference here is it's sitting in the technology and it knows who you are. So. Or beauty.

I love that. I mean, for example, phrases like timeless symbols of love and devotion, exquisite craftsmanship for life's most precious moments. It's. It's delivering you the content that is relevant to your business. I'm going to do one more thing now. I thought I'd go and have a little look at the social media calendar and what you going to do. Kiss a change day.

Free soldier. Sorry. So we're now going to go to the social media calendar which is integrated with all of the awareness days throughout the year.

Switch between all of them, but there's everything you can think of. We're going to have a look at this. But I mean every single possible day that you could engage with and don't dismiss them as oh well, that's not really my sort of thing because actually what the AI can do is, is create content for you that does make it relevant because actually being part of those conversations is incredibly powerful and drives really, really good engagement on your brand in. In conversations where you wouldn't necessarily be seen. So look at this. I love this. Kiss a Ginger day. Happy Kiss a Ginger day. Celebrating uniqueness and love in all its forms. Embrace the fiery spirit and show appreciation. Appreciation for the gingers in your life. With a stunning piece of jewelry. I love it. Now I want to schedule that. So I'm actually just going to go copy. I'm going to come into my marketing suite, my social planner which is all within the same platform and this is the social planner dashboard. I'm just going to go create new post. And I'm going to. I'll go Instagram and I'll just paste it in. There you go. There's my lovely content complete with emojis. Now we've got this far. I want an image. I need an image. I'm not necessarily going to have the right image to hand. So what we've also got is image AI. So I'm going to put red head ladies dancing. See what it comes up with. They're dancing because they're excited because they. It's Kiss a Ginger day and let's go for. I know, let's go for a watercolor. There's a whole load of different variations that you can go for. We'll have a co. Let's go for three different ideas. Just gotta move my menu out the way. There you go. Generate. This is. I never know what this is going to throw up. It always amazes me. Just takes a couple of seconds. Wow.

Incredible. How wonderful is that?

So you've got three different ideas and she's just gorgeous and you choose one and you literally just hit continue and it just drops it into your post.

For you and Sarah, that's not you literally. You could ask it to do a picture of the Eiffel Tower. It doesn't care. And how game changing is that? How many companies have we said seen? Who haven't got the resources to deliver what they need to create the noise they need in traditional space. All of the tools there in front of you thanks to AI and a little, a little bit of help for your friends that maybe. Sarah, that was amazing. I'm conscious of time. So we're going to jump back to boring old me, I'm afraid. If that's okay, I will open up my back to my deck and do you want to. I see mass of questions flooding in. Sarah, do you want to start chewing through some of those?

How are we limited to how many messages we can send?

No, no.

Can you continue to chat with the AI in the same chat?

Yes.

Yes you can.

Absolutely.

Yes, you can carry on and say please translate this into. Well sure, please write me a blog based on this content. Whatever you want to do.

We haven't done translation today, but yeah, you could do that in anything. So transformational for businesses like these. Small businesses would never be able to do that. Sarah did Red Hair. This is me asking it to create pictures like Van Gogh for the fish restaurant. Again with the images. You can ask it to do it in the style of. So suddenly you've got an artist on your payroll as well. All of that stuff on the calendar, Sarah, you can see at a glance everything on a calendar. Massive. We're going to quickly run through all of the bits that AI has touching our platform now. So run high performing ads across a million multitude of platforms. Using AI from the maybe platform helps you create the content, create the images, make sure you've got the content absolutely as you want it. You can now build landing pages, funnels, websites and blogs with AI all within the maybe platform you can create automations. You've arrived at this webinar, thank you for coming or masterclass. But you've had emails from us, you've had text messages from us and we haven't done that. The automation has done that. The you can all use. You all use AI to follow up anything you're doing, whether it's creating bookings, because content is about getting people into your business. Content is about making people stop and then have a transaction with you. But in order for there to be a transaction you've got to communicate and if you don't automate that, it makes life really hard. So the air you've got automation for appointment setting. You know, if we want to have a follow up appointment with you, you'll get a link to one of these diaries and it will go in, you'll get Automatic emails. Sarah's not as busy as she looks really, because the AI is doing the work for her. Apart from when she's brilliant, when she talks to you, I can see every calendar all in one place. You can see what the team's up to. You can. Oh, this has been a game changer for us. So all of those dms you get across all of your different channels, be it Instagram, Facebook, Google, my business, all the emails all comes into one inbox. It just makes life so simple when somebody on holiday or you've got a client that needs particular support. This again, Sarah is enabling a scalar activity massively, isn't it?

Yeah, sorry, I'm busy typing answers to questions.

Well, so anyway, you can't automate Zoom yet, we haven't worked that one out yet, so. But not only does it put it in one place, but you can also get the AI to start to respond. So for example, if you ring our office and for whatever reason the phone isn't picked up, which it should be, but some. Sometimes it's not because the tune lines are jammed, you'll get a text back saying really sorry, we didn't get you quick enough, here's how you can book a call with us and all of that once you set it up, once it's done, forever. I've got a CRM that keeps track of all your comments and all your communication. So even when AI is talking to your customers, you can still go in and see what they're saying. I don't care what size of business you are, but this absolutely changes the game. It will tag people automatically. You see our little tags up here, we know who's registered masterclass. We'll be able to talk to you differently from everybody else. Automating reviews now, we know from our business that the more reviews you get, the more people trust you, the more people want to do business with you. But the majority of business, even large ones, are really rubbish at it. We've built automations to collect reviews so that you could literally put that on autopilot once it's set up as well. The on demand reporting for channels, whether it's social, Facebook, Google, core reporting agent reporting appointment setting, all of that information is now in one place and everything we just showed you earlier on, which brings GPT into the plain same place as well and personalizes it for you. So it's not like the GPT that's out there in the native world. This one works just for you and it enables all of your team to be as Good as each other. So you hit the prompt and ask for a question, but you can then go and ask it some more. So one of the things we didn't have here is there's a help with strategy, I think, or I think it might drop down the bottom page. We've actually written you some prompts here to say can Steve Jobs come? And heart to come and help me can. I'm not quite sure who the other ones are, but we've got a range of experts that are already plumbed into this. So each one of you can go and ask Steve Jobs, the guy that was just so extraordinary, Apple, to review your messaging. He gives me a slap every single day because his messaging is so clean. You can use him every day just by pressing the button in here. So no more feeling like this. If you do feel like this, hit the blue chat button and we're there to support you 24. 7 as much as anything. I want you to understand how easy you could easily you can apply this to your business too. And it's all powered by AI. So maybe is now a solution that takes guesswork of connecting with customers digitally. It's a platform your team will love. We got country customers up and down the country and elsewhere that absolutely love us to bits because of the technology and the support we deliver. You can go and try it for free off the platform. There's a, there's a £97amonth account that gives you access to most of the social tools and there's 197 pound a month that gives you access to everything, everything else. Both, both are great and you can go and do that right now, try it for free. 14 days. But, but, and the big but is unless you put the work in, you won't get the results these people have got. So key Scout, shoes, Law and Co. All put the sweat in. They came and picked our brains to pieces. They invested a lot of time and they got a great result. We work with some very big companies too, the UK government and cbre. And in all of those cases, it's the individuals that lean in and get the work that really, really get the results. So by all means go and get a free trial. But what we'd really like to talk to you about is taking a step further. We want to put the racing wheels on your business really quickly. But in order to do that, you need to put some sweat in. So we would like to offer you, everyone on this masterclass, the first opportunity to take part in the maybe business intensive. It starts very shortly and it's a six week online course that will take you through step by step creating a digital sales and marketing process. You've got weekly live learning sessions and daily specialist catch ups. You'll learn how to use AI automation to transform your business, access to the tools you need all in one place and you get our help 24, 7. So beyond that 24, 7 help, you're getting a deep dive learning session, a two hour session once a week. And you get daily specialist catch ups as well. Because honestly, transforming your business to use automation feels incredibly hard to start with. But once you crack is transformational. We want you to by the end of this six week of course to be able to automate your customer service, to be able to automate your client bookings, to be able to change the way, get rid of lots of manual processes in your business. So we talked about, you'll have access to all of our team. They're beautiful people inside and out and they have got deep knowledge on how this works. And they're all available to you as part of this intensive. It has six topics. We start with introducing you to AI and digital marketing. We move on to personalizing, personalizing your communication with AI. Topic three is optimizing social media and ad campaigns. Topic four, contact management with CRM tools. Topic five, automated marketing and business processes. That's everything from making sure people miss you, miss a call from get a text through to being able to automate by email and SMS. Follow up to any webinars. And then topic 6 is implementing scaling with maybe this. At the end of the course you'll have all the knowledge you need as an individual to literally be a rainmaker for any company. You could come in and look at and think, my word, we can make this so much more efficient by applying automation here. Doesn't matter what stage of the journey you are right now, we will hold your hand through the process so you can understand how to use all the tools. Now if actually you've got a great CRM in your business already, doesn't matter, you don't have to use this one, but we'll show you how to plug all the other bits in. If you're already doing some one bit of this really well, don't worry, we'll show you how to integrate the bits you're missing. Because everybody right now is using multiple tools which is the same thing which makes it really flipping hard work. We are adding with it a massive bonus. So we're, we're charging 9.95 per person for this it is very limited because we want to give you extraordinary value. And alongside buying the six week course you've got six the bonuses. The first one which I think is extraordinary, we just have got an amazing team that will set your account up for you. So all those complicated things around, setting up the calls, getting the review set up all of the Audioville accounts connected, all the reporting working that all get done for you. You've got one year's business account. So if you already bought an account from maybe don't worry, we will get you set up as well. So you will get for anyone that's not a client yet, you get a free maybe business plus account. Those already clients explain how that works for you too. You'll get early access to all of our new features. You'll get daily live expert support sessions. You get lifetime access to all of our intensive recordings and training prompts and big bonus, you help determine what we build next which is like having your own personal tech team. If there's something that's not working for you and your spouse specific business, we will help you do this. So all of this is included in the the business intensive that is 995 per person. Why does this matter? It matters because it helps you change the way you do business. We take away the risk. If after a year you can't see any benefit of what you learned, we will give you a full refund. No questions ask. You do need to turn up the training and you do need to implement what we say. But if you go to maybetech.com go you can secure your spot. Right now I would urge you to crack on because we are limiting numbers on this. It's going to take a massive work, amount of work from our end to deliver this. My husband's calling. You could guarantee you'd call it a critical moment, would you? Wouldn't you? Well you can.

I've got a question. Well, I haven't got a question. I've got like six people with the same question. So one in particular? Well two, the same actually I have three businesses. Can I use it on all of them or do I have to pay three times?

And a great question. So this is per person. So you would buy as a person and then you'll talk to Sarah about how we set up the businesses for you. So what I, what I ask you to do today is because we've got some very large companies on here as well and some of you might want to have multiple people in the business learning this. This is a per person deal to Learn how to do digital marketing in an in in the world of AI and automation and alongside it you get an extraordinary offer of our technology as well. So make sure you get in so go to maybetech.com go Sarah put the link in the chat for for you. If you're an existing client drop us a message and we'll get in touch with you separately because this will set this will also set up an account for you. So if you're a multi account user or you're an existing client drop us a message but for those of you that we that haven't got an account I beg you please go to maybetech.com go and book yourself a spot because they are really limited. We are not going to do this for a large number of people and you get just the most incredible value just just having the account set up for you alone is worth the price that we charge. This and the price won't stay here for long. You will learn the process from slam from front to end of how to create content. Will show you how to find out the best ads that your competitors are running across Facebook. YouTube will show you how to use AI to then replicate winning sales process to build web forms and ads. We'll show you how the best sales process are working, how the best upsells are working. We've all been sold to in this way but actually making it work is really really hard and all of the follow up can be automated but you need to reserve your seat and you need to do it today please. We're going to keep this URL open for the next 24 hours and yeah I'm amazed at how quickly my goodness I can see my phone already begin to pings her well so yeah, your choice really are you gonna put the wheels onto your company, are you going to choose sort of slow stone ones or are you going to charge? Are you going to have something more at the racing slick model? This business intensive is about getting the racing slicks on your business so you can go faster. We're not going to do it for everybody because it's a massive investment of time and effort our end but we want to be able to explain and show other people how well this platform can work for you. You've got AI baked into pretty much every touch point. It would cost you a fortune to do this elsewhere. Please go to maybetech.com go if you're not a client and go through the process please don't miss this chance because we won't do it. We won't hold this open for long and if you're existing client, please message Sarah and just let her know that you'd like to add this to your package. We will make that happen for you too. Everybody pays per person to do this. If you've already got an account, we'll make sure that we add it to your existing account. So if you're an existing client, don't go to the link. Drop Sarah message if you're not a client yet. If you don't have a maybe account, please, please, please, please, please go to maybetech.com forward/go and grab your spot. Because they are going to be limited. Just the ability to determine what happens next on the platform could change your business forever. Literally. The businesses that we've worked with in the past have, it's extraordinary to look at their journey and we want to take you there as well. So please don't miss the opportunity. So if you drop that, that link into chat, should I answer some of the questions?

I can't drop it into chat because it's disabled.

Okay. But it's quite simple. Maybetech.com forward/go and we will drop, we'll send you all the link as well pretty quickly after this call but don't delay. It's really important that you get this done. There's a couple of questions about you're on holiday, can you pick up when return? Yes. We're going to start the intensive at the beginning of February. Everything will be recorded and you'll have access to it. But you need to reserve your spot now because we're not going to leave this open for long. You will get extraordinary value and if you want to bring on other team members as well, drop us a message because we can do, we can, we can have multiple team members as well. Please give to maybetech.com go. I think we've nearly bought this thing in on time, which is incredible. We have probably far too much content. Would love your feedback, love to know whether it's been valuable for you. We will be sending out the recording to this masterclass probably tomorrow morning along with the prompts that we promised you. And remember all of those prompts, we're sending you those 118 pages live inside your accounting maybe are ready and waiting for you. They're tuned to, to give you answers just for your business. The difference that that can make to your company, I promise you, is extraordinary. Let us show you how to get most out. But at the end of six weeks, six weeks, you'll be the most valuable person in your business. Don't miss this chance. Go to maybetech.com forward/go. A couple more questions coming up. Yes. Can I do this across multiple companies? Yes, absolutely. Book, book your slot on now and then we can work out how you want to do it. I just want to make sure that everybody here because there aren't quite a lot of you get your opportunity. So the answer to most questions with us, Sarah, what's the answer to? Is most questions.

Oh, does this mean we cannot use the prompts if we do not have an account?

What do I say the question to most. The answer to most questions is? Sorry, yes. What's the answer to most questions?

Oh, yes, absolutely.

Always.

Yes.

Yeah. So, yeah. So I just think does it. You can absolutely use the prompts. If you didn't have an account with us, you can go and use them in GPT, but you've then got to turn, tell them every time what business you are. So 100. There's no, there's not, there's no, there's no. You can go and use all of those prompts we've given you in GPT or by yourself. The bit that's really frustrating is it doesn't know who you are. What we will help you do is learn how to use AI for your business and that is the game changer. So don't get me wrong, GPT is brilliant, but the challenge for you, if you've got more than one person working your business, is how do you get it to sing in tune? That's what we've cracked. It's extraordinary. Once you start using GPT, you'll realize it's brilliant, but you need it to know who you are, that this is what this fixes. And this program will also help you do. Automate email, automate your texts, create amazing content, your funnels, execute everything. It stops you getting stuck. Most businesses with digital marketing get stuck somewhere because of all the tools they've got to glue together. What we do is give you the tools and training to master automation AI with all the tools required to and execute it in one spot.

Question here actually about will you be covering how we can improve our Facebook ad performance? Because that is the one thing that is their biggest pain point. And the answer to that is absolutely yes. And the platform also has an integrated Facebook ads tool which. Well, advertising tool. You can advertise on pretty much any platform you can think of, but it's AI powered. So not only will it help you to create and curate your content, it will help you curate A, B testing and Then it will automatically test your campaigns for you and show your potential customers the content that is working best for you. It is seriously clever. So yes, absolutely. Is the answer to that one.

Yeah, no, absolutely. And another question here, is all the course done online and delivered on. Yes, it is. We'd love to meet in person, but it's much more efficient to do it online. Yes, it's at three, it's from three to five o' clock because we've got some customers in the U.S. so it kind of works from a time zone perspective. So it's from 3 to 5pm, there'll be a live session. All of it will be recorded. Our daily sessions are. Our live sessions in the morning are at 11 o'. Clock. But if that didn't work for somebody, we would, we'd find another way to make it work. So you've got, with the course, you've got a daily, you've got a weekly two hour session on a particular topic. So topic one through to six, as you can see on the screen, it's all delivered via zoom and you get a recording and you get daily access to experts, experts on each topic. So there's a, Once a week there's a section, there's a, there's a, there's an opportunity. Twice a week, actually, there's an opportunity to read, to speak to an ad specialist who is running ads right now for clients delivering extraordinary results. And you get to talk to them, you get to show them your campaigns and use your tools and our knowledge to help your business deliver sales. So please don't miss the opportunity. Go to maybetech.com. go. Maybetech.com. go. Any problems, come and tell us. But please, please, please, please, please don't delay. We can only guarantee you a place if you book in the next 24 hours. If there are any slots, possibly they might take some more. But my words, my phone, my phone's blowing up. Is yours?

Yes, completely. Very exciting. Um, another really good question. At one point you, one of your slides, you talk about all the other tools within the platform, not just the social media scheduling content and the personalized AI. They're really interested in whether it includes, what's it say here, Funnels, websites and. Oh, and workflows. Yes. Is the answer to that.

Yes. You get all of those things? Yes. So to be clear, you'll get the training and access to pretty much every tool you've ever dreamt of. The thing that drove me mad with running this company was that, I mean, we were spending a fortune on other Products that you, you know, you'd get one bit working and then you couldn't get the other bit of the company to talk to that bit of the company. Or the ads wouldn't push the stuff into the stuff CRM or the website didn't connect to the funnel. Oh, my word. So we really doubled work down last year and just said, right, hang on, how do we pull this all into one roof, under one roof, and then with AI, make the AI available inside the tool as well. So as Sarah demoed, you can create images, you can craft ads, but it's all under one hat. And so your team are all using one tool rather than all rushing off, you know, and, and you get rid of the bits of string that tying everything together. Because I'm fed up with gaffer tape. You just need it in one place and you need AI baked into it. And remember that what you're seeing today is the sort of the first release of this. It. Some of the underlying tech is already used by millions of businesses. It's really robust, it's really secure, but it is evolving all of the time and improving all the time. And you all get access to that for ever. You want to get the training forever you will have. You obviously have to maintain your annual subscription to the platform. As I showed at the beginning, that is buttons compared to what it does. But you will get access to lifetime updates. You're not, you're not, you know, who knows what else is going to be added and you're buying access to that right now. So if you want to be ahead of the game, if you want to nail those racing slicks onto your business, I really suggest, please, please, please go to maybetech.com forward/go. And we want to make you all absolutely shine and get off to a cracking start to 2024. So we've got. Oh my God. Where there's so many questions coming in. Do you continue chat? Yes. So a few questions around if can you continue the chat in the. Can you continue the AI chat when we are demoing the AI? Yeah, I think that's a really good question. So we were showing you the prompts. Sarah did a great demo of the prompts. But what's really interesting that Sarah isn't it is that you can ask, for example, around the Facebook ads, but then you can create still ask more and more questions so that you stay in that same theme around Facebook ads, for example, and you can just pick that expert's brain even further. So, for example, if you use the part of the Prompts, that's, you know, saying how, what would Steve Jobs say about this thing? You can basically go and pick his brain around anything you like. So yeah, in the same way that you can use Chat GPT, you can do the same within the maybe platform, but with the knowledge that it knows who you are intrinsically with every single prompt and it stores it for you. So you can see your history but not just you, your whole team. Team. Another big difference from GPT is that your, with ChatGPT, it's all locked away just for you. Nobody else can see it here. It's open to your team. We are actually looking at how we can commission it and later this year you'll start to see that as well. So you can have secret conversations and public conversations, but right now all of the prompts are available to all of your team and you can ask for expert advice within it. And I think that that's a big game changer because getting your team to do their best work faster is about encouraging everybody to use the tool and that makes this really easy. Still more and more questions coming in. Sarah, we said this would run to five. I'm quite happy to stay on here and ask answer questions until everybody's been answered. Sarah, are you happy to stay with me?

I am. I do have a hard stop at half past five though.

Okay, well there you go here. We promised everybody we will stop at 5, but there's so many questions still coming in. We'll keep answering them. Sarah, what, which, where should I start? Question here about funnels. Yeah. Is it the same as clickfunnels? Yeah, it's the same as clickfunnels. It does exactly what ClickFunnels does, all included. Plus you're getting a six week intensive training program so that you know how to use it. Because I don't know about you, but I've, I've been, I've bought so much software and then thought I don't know how to use this, what do I do? And this intensive cracks that if you've ever felt lonely when you're trying to buy software, trying to use software, this is about helping you use it. But not only that it's using the platform, but using it and using the AI as well. And my word, it will deliver something incredible. Sarah, can you use your own domain is another question. Yeah, absolutely. You just, you just give it, tell it the domain you want it to be and that's part of the platform setup. We will help you through all of that to make it really simple. So with Those that book the intensive, you will be able to. All of that domain stuff will just get set up for you. So all of that, anything complex emails. Yeah, all of that, the answer is yes to everything we can. All of those things are done your domain, it's your email address but that will all get dealt with for you as part of the business intent to set up. If you don't go that route then you need to work it out yourself using our 2447 chat support. But this way you get hands on help to guide you through it.

Another question which I think is really good because this is one of the tools that we've utilised and has made such a massive difference to us and our customer service is our conversations tool. So where you can, can you probably be more articulate than I am in explaining it, but you can effectively connect your telephone number, take calls or listen to calls, respond by text, respond by email. It's really clever, isn't it? You're probably better to expand on that one, Polly.

Yes, the conversational AI in this you can get things like the chat widget on your website to answer questions automatically and the same in your inbox as well. Well and asking it to respond to phone calls. Yeah, we can show you all of that. There's also great plans around voice AI as well in the future. So yes, automations galore and we'll show you how to do it. There's a question here around about something about what time of day. We've got a couple of overseas people asking whether what time they will be. Yeah. So 3pm UK is when the training will be delivered. The chat is 24 7, everything will be recorded. So if you'll never, nobody will ever miss anything. And the other key thing with this training is we want you to succeed. So you know, if somebody has a real drama we will make it work for you. So please don't feel like you'll be left out though. You will get a member area just for, for this, this process and we. I've got people messaging me on WhatsApp as well as now I can't get without put my phone over. We will make it work for you. So. And yeah there's a question around. I've just seen a question just now around somebody with quite a lot of employees they'd like to put on it. Yes, absolutely. Message Sarah and we will make sure that we can do get all of your team on as long as you go and buy one place today, I guarantee you. And actually on the, on the order form you can bulk buy. So there is a limit to this. So if you'd like to get a bunch of people on this program right now, go through the order process and you can just choose a number and put them on. But yeah, anybody that buys in the next 24 hours Sarah, I'm overwhelmed by the response we're getting here. Anybody that buys in the next 24 hours I guarantee you your place and we will make it work outside of that that you, you might not get a spot. So please make sure you book for yourself and as many team members as you need today. If you're an existing client, drop Sarah message. She's sarahabytech.com sarahavytech.com with how many of your team you want if you've already got a maybe account and she'll get straight back to you to get you set up. You have been the most amazing crowd. What a fantastic number of questions there other one here. Do you have on demand training videos too? Yes, we have on demand training videos too. So I think we fed our customer service bought about 2000 different articles on AI and our product and I think there are 500 different videos, separate videos and about another. Oh my word, there's so much. But yeah you've got bit. You've got training videos, chat support, you got. Yeah it's. We've really, really thrown the book at this as to how to help you do it. So yes, on demand training videos too. Can you go back and recap the monthly subscription to the software? Can you go back and recap the month description software? So somebody want to know if I just want to go and buy the software. It's £97amonth for this, just the social tools and it's 197amonth for everything. But with that you just get the 247 chat support. You don't get this handholding, you don't get the. You don't get the six week training course. With the six week training course it's 995 and you get the equivalent of a £2,000 product in with it. It's extraordinary value. Crazy. What was I thinking Sarah? Crazy woman. Does that answer your question on that one? I think that covers it. So yeah basically it's cheaper to buy the training than it is to buy the product but you do need to pay for it upfront. If you're buying multiple. If you're buying multiple training do you. Does the you. If you get by multiple tr. If you buy more than buy multiple training sessions do you get enough seats in the software? Yes. If you're buying multiple training sessions for a company, you will absolutely have enough seat on software as well. We're really friendly, we're really approachable. Whatever your problem, we will definitely be able to accommodate you. Because we're like that, aren't we, Sarah? Yes.

Can you go back and recap the monthly subscription to the software? Oh, that's what you've just done. Fine. Somebody else just asked the same thing. Yes, the monthly subscription. And then there was another question about the on demand training. What's the length of the training videos?

Oh, interesting. So our training videos range from about 2 minutes to 15 minutes. We. So our on demand stuff is really nice and bite sized and lets, you know, just do a thing. So if you want to, I don't know, learn how to create a caption on a, an Instagram post or something, it's a crazy idea. Or build a custom audience, it's just five minutes on that thing. It's not War and Peace. The training sessions are chunky, they're two hours long and will involve a bit of activity and some homework and all that sort of stuff to make learning happen. But the on demand stuff is designed to really be bite sized and get you, get you, you fix that, fix the problem you've got. But it will also recommend other, other articles that will help. So it shows you the thing you've asked for and it shows you other questions. Other, other recommended content too. Don't let me. So don't. One question here which is, do you get real people on life support too? Yes, absolutely. So if we can, we watch. We have a really big system that lets us monitor how the customer service is going. And if you ask, if you ask us, I want to speak to a person, it hands you over to one of us straight away. But actually that happens very little. Sarah, we're feeling a bit lonely, aren't we? Because the AI is so good at answering people's questions. Genuinely, we couldn't do it any better. And I want to help you see how you can do that for your businesses too because it is very good at getting it right. But it's based upon five years worth of knowledge from us supporting our technology. So it's, I suppose it's not surprising. So we still got so many people on the call. Thank you guys. It's really nice to feel. So this is our, this is a new format for us. Another question, does the price exclude vat? Yes, it does exclude vat. VAT will be no It's a VAT inclusive price. So the VAT is include that, that price increase. Yes.

Is included.

Yeah. How many languages are available? Oh my word. Too many to count. I think that's a really good question. I don't know the answer to.

I think it was just over 200.

Yeah, I can say 200. Yeah, 200.

And certainly for local authority clients and things, you know we're delivering training in. We must have 40 different languages, diverse populations that they're trying to support.

Urdu, Welsh. Incredible. Yeah. No, multiple languages. Multiple, multiple languages. Oh my word. So many questions. I think we've covered most of this off. Has anybody got any specific questions right now? Is everybody Let me know if you, if you, if you bought. Go on drop a. Drop a yes in here. I can see my phone going ping. What I want to know is anybody still on the call that it's got questions that are stopping them making a buy decision on this and the existing clients Please drop questions to Sarah, I've got plenty. Okay, okay okay. So if an existing client that would like to be part of the business intensive drop us a, drop us a note. If you are not yet using the maybe platform please, please, please, please, please go to maybetech.com go. This is version two. Maybe we are there maybe some legacy people on this call. If in doubt just go and go go through it maybetech.com forward/go get your place and we'll sort of. And we'll sort you out. Lots of yeses. Love that, love that. Thank you all so much. I think you've been the most amazing audience. Thank you Sarah. Thank you team for helping us deliver this and I'm looking forward to getting you all up and running. So Sarah, I think, I think we've covered off. There are lots of questions but I think we've covered off the main threads. I'm going to say good night. Thank you so much. Anybody got any final questions we covered, aren't we?

Yeah, I've been back through them all. I don't think there's anything we haven't yet answered. If there is any further questions do feel free to email. Well either go to maybetech.com and ask in the chat because there is chat on front of site or email me. I'm Sarah S A R a h@maybetech.com and one way or another we'll answer the questions for you. No problem.

And you'll have a follow up email from us tomorrow with the recording on it and the, the maybetech.com go link on it. That will be available until this time tomorrow. Please don't delay, don't miss your chance because looking at this, we are. I'm overwhelmed, delighted. I'm really excited to get you all up and running. It's going to be absolutely awesome. You're going to learn to be just genius. And I can't wait. I'm so looking forward to it. And a question here, actually, Polly. Will you be part of the training? Yes, I will. But I'll also ping people, bring people much better than me too. So you get my craziness. And people that are really, really good at their specific section of this. They're a great team, Sarah, aren't they? Yes. Yes. Amazing people. So thank you all very much and I look forward to meeting you again very soon. Email coming your way. Don't forget to go to maybetech.com forward/go. And we will be sending you an email tomorrow with the recording, with your prompts, with a link to this and any, any questions. Doesn't matter what they are, do get in touch and Sarah will answer them to answer them for you. Who knows, you might get a little bit of AI. Who knows, will you even know the difference? That's right. Frightening. Just to confirm, we are both real. We're not avatars. We are the real deal. We're real, real human beings. Thank you for being here and speak to you very.