Software is shifting from one-size-fits-all SaaS products to AI-powered personalized experiences. AI and adaptive interfaces now make it possible to build software that adjusts to each user's learning style and workflow, accelerating how fast they learn and work.
Serve the customer of one. I often talk to people who are very excited about creating what they call SaaS, and the idea behind the SaaS is that you're going to do business, you're going to create this one piece of software, a bunch of people are going to subscribe to it, they're going to be paying you money every month, and you're not going to have to do a lot of marginal work in order to be able to keep on getting this stream because you have a subscription relationship with a customer based on this software. But I actually don't think that's the direction software is going. I think there was a certain amount of scalable SaaS But I think increasingly, especially with the advent of really high-quality AI tools and evolutions in UI, that we're going to start seeing experiences that are going to be much more custom to the individual. They're going to have, you know, the experience that is different for them than it is for somebody else. And that, or even the UI tooling, is going to be different. How can you be accommodating that? How can you be creating that bespoke opportunity that's going to speak to their learning style, speak to the way that they work in particular, and allow them to climb that curve very, very quickly? That's the future of software. 4.
