29:32

In this video the presenter reports that Amazon announced it will stop accepting UK Visa credit cards on its site starting 19 January, citing "egregious" and rising transaction fees. Visa responded with disappointment, warning that the move could cost it billions and hurt consumer choice. The presenter highlights the immediate market reaction – a reported $6‑$16 billion drop in Visa’s market cap and a share‑price dip – and speculates on possible behind‑the‑scenes deals with Mastercard, noting that Amazon’s own rewards card is already Mastercard‑powered. The video uses the episode as a case study to warn businesses against over‑reliance on a single supplier, urging continuous innovation, price‑fairness, and diversification, drawing parallels to Blockbuster’s failure versus Netflix. It also touches on broader payment‑industry dynamics: Apple’s friction‑reducing Apple Pay, Facebook’s dependence on Apple, the rise of alternative payment methods (PayPal, crypto), and regulatory context (interchange fee changes post‑Brexit). The presenter calls for viewers to discuss the lessons, share the news, and consider how payment ecosystems might evolve.

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