Steve VarsanoFounder at The Jet Business

My favourite corporate jet!

Name: My favourite corporate jet!
Uploaded: 2024-09-12T10:30:41+00:00
Duration: 43 s
Channel: Steve Varsano
Description: In this monologue, the speaker emphasizes that selecting an aircraft for a client should be driven by the client’s specific needs and objectives rather…

12 Sept 2024 · 1 min

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In this monologue, the speaker emphasizes that selecting an aircraft for a client should be driven by the client’s specific needs and objectives rather than the salesperson’s personal preferences. He warns against pre‑emptively recommending a model before fully understanding the customer’s requirements, arguing that each aircraft must be matched to the individual’s parameters to ensure a fair and effective solution.

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There's obviously certain aircraft models that we like better than others just because we think they're more reliable or the customer service is better. But really, we don't want to impose our personal likes and dislikes on people until we hear what their needs are and their objectives are, because really that's the number one basis where you have to start from analyzing somebody's best airplane for their needs. And really, if you just come up with an answer before you get the questions to them, that's not fair to them, and it's really not a true way to find the correct solution for the customer. So even though we like different airplanes, that's because we have different needs for what we do. But each customer has a different need, and every airplane should be custom selected for each customer's parameters.