Clay LinkousCo-founder, Linkous Solutions · International Speaker, Executive Coach, and Facilitator / Champion of Physicians, Leadership, the Human Experience, SDOH, Vulnerable Populations, & Neurodiversity.

HOW - Master Patient Communication: Active Listening Secrets #shorts

12 Apr 2026 · 0 min

Watch on YouTube

0:25

In this concise instructional video, the speaker outlines four key practices for clinicians to improve patient communication through active listening. First, clinicians should begin the visit by sitting down, signaling full presence and attention. While seated, they should listen actively without interrupting the patient, maintaining steady eye contact to build rapport and trust. Finally, they should remain seated while discussing the next steps, ensuring the patient clearly understands the care plan. These simple body‑language and listening cues are presented as a quick reminder for clinicians to enhance patient understanding and trust.

Some reminders about how to do it. What you want to try to do is begin the visit by sitting to demonstrate your full presence and attention. You want to try to use the seated position to actively listen without interrupting the patient. You want to try to maintain eye contact while seated to build rapport and patient trust, and really try to stay seated while discussing the next steps to ensure the patient clearly understands the plan.