A 46-hospital system saved $27 million annually by raising physician job satisfaction 8% and cutting burnout 13.8% through a wellbeing council, leadership training, and regular check-ins. The speaker argues that leaders who listen, respond, and act on feedback make clinicians feel seen.
I was reading in Becker's this morning about a 46-hospital system that saved $27 million annually through physician retention efforts. The system, they run multiple initiatives aimed at improving wellbeing, including a clinician wellbeing council and a leadership development program. In terms of concrete results between the years of 2022 and 2024, that health system saw an 8% increase in physician job satisfaction and a 13.8% drop in physician burnout. They also put together these annual check-ins that last between 30 and 60 minutes with the physicians. And you know what was interesting is they said that some people wondered at first if those check-ins were just gonna be like one more thing added to their plate, but the leaders, they kept showing up, they kept listening, they kept responding, taking action, and just sitting down, asking thoughtful questions and really listening actually made people feel seen and heard. Imagine that. You know, sometimes I think I think we make this whole physician engagement thing a little too hard and too complicated, and at the end of the day, maybe doctors just want to be heard and feel like their input matters. You know, I'm really excited about the things that we are working on at Community Health Systems to be an even better place for our physicians to practice. I also love learning from others. So what about you? Are you finding ways to make sure your doctors feel heard and listened to? To. Reach out if you have a best practice, a tool, or a strategy that you've seen work well.
#PatientExperience #HealthcareLeadership #PsychologicalSafety #EmergencyMedicine
#PatientExperience #HealthcareLeadership #HospitalAdministration #ExecutiveStrategy
