A five-day playbook for healthcare leaders: Monday surfaces real problems through curiosity. Tuesday builds trust and diagnoses your own wobble in logic, authenticity, or empathy. Wednesday brings unusual suspects and shifts from the Golden Rule to the Platinum Rule. Thursday uses storytelling to explain what stays and what changes. Friday runs an empowered sprint that does fewer, better things faster.
Chapters
So if you're leading healthcare, you are living at the intersection that Anne Morris recently described as having godlike technology, prehistoric brains, and Shakespearean systems all intertwined. So the way through this leadership defined as other-oriented practice. So this post is inspired by the talk called Move Fast and Fix Things that I heard Anne give back in March at the American College of Healthcare Executives annual conference. Congress event. So here's a 5-day playbook that you might find helpful to take away and put in practice some of the things that Anne shared. So Mondays, get curious and find the real problem. Discuss the undiscussable things and fix those small indignities fast to signal that time and talent are sacred. On Tuesday, run smart trust-building experiments and diagnose your own wobble. Is it logic, authenticity, or empathy? And repair it. And then Wednesday, invite the unusual suspects, build psychological safety, stay in healthy conflict with people, and upgrade to the Platinum Rule, not the Golden Rule. On Thursday, tell the story— past, present, future. Name what you're going to keep, why change matters, and paint a vivid picture that people can feel. On Friday, sprint with empowerment, open decision apertures, do fewer, better things and sequence work to boost speed without breaking trust. You know, healthcare does not need us to move fast and break things. It needs us to move fast and fix things. Tagging Ann Morris and the Leadership Consortium for the inspiration today. Let's make this week count.
