Growing a Million-Dollar Clinic Without a Website with Kalid Yeung
30 Jan 2026 · 36 min
Kalid Yeung grew Center North Physio from a solo practice to eight therapists and $1 million revenue without a website, relying on patient referrals and word-of-mouth. He prioritizes hiring for culture fit and team retention over marketing, and credits masterminds with giving him operational clarity and more family time.
Questions this episode answers
About 11 years.
Approximately 207 reviews.
Expanded from ~1,500 sq ft to ~4,000 sq ft.
Eight currently; hiring an additional therapist (bringing total to nine).
Around $200,000–$300,000 (estimate given in conversation).
Chapters
I have a website now, man.
I don't market anything, man. We like, we have Instagram, I don't.
Okay, okay. This, I, I am, I do not understand how you could run like you got eight therapists, you're running like you know, like a seven figure business. You don't have a friggin website. How to get smarter in business and in life. This is the question and I'm on a journey to get you that answer. I'm going to interview the world's top entrepreneurs and deconstruct their winning secrets. Going to talk about everything from marketing money and living a bucket list life. I'm Rick Lau, healthcare entrepreneur. I grew and exited my 127 locations in my 30s. Welcome to the Clinic Boss show. All right, so everyone, welcome to the Clinic Boss show. Today I got a really, really good friend of mine, Khed from Center North Physio.
What's up?
You have a team, you have a team of eight, right? You got like 207 Google reviews. Did I get this right?
Yeah, you did your homework.
I, I did do your, my homework. Right, but and what maybe you could talk about like what's been the. Actually you know what, maybe in like in a couple of minutes maybe tell me about your business, the growth of your team over the years. Right. And what type of growth rates you've had. Like. Yeah, with the business.
Yeah man. So we started out the clinic and it was like a solo practice that I had bought and when we first started it was just me and, and the old owner and then, then I brought on my, my first hire like 10 years ago. It's been 11 years now that, that we've been running the clinic and my first hire is now my clinic director. She's still with us. She's, she's a savage man. She is just the most unbelievable human being. And to watch her grow over this last decade, it's been amazing to be a part of man. She makes us all better human beings. She's unbelievable. But, and then it was, it was the, the two of us running it. Then we expanded, we took over kind of the bay next door as a bank. So we went from like a 1500 square foot space, like a 4000 square foot just with the two of us.
4000. Wow. Yeah. Okay.
So then, and we had, we had a, we had another guy with us. He's actually part of the CA community, man. And he was this kind of like, it was like a stepping stone. Steve was with us for a little bit and then he went off and did his own thing. And then that we started growing the team bit by bit, man. We, we brought on Jen, who the social media chick that you've met on. She was doing one of your challenges once. Um, and then that we brought on Brendan and there was just kind of the four of us for a little while till kind of COVID hit and then, and then that was, that was a big mind fuck when that happened. And then after that we restructured and then yeah, we've, we've grown the team to, to eight. Actually bringing somebody on on Fridays it'll be nine. Wow.
Wow.
So yeah, that's. And that was over kind of that Covid period. And then we just were like, yep, let's. Let's restructure and grow the team. So yeah, it's been. And it's been consistent. It's been consistent. This is a slow slog, man. I don't have a timeline. Just whenever we find the right person we have hired before in the past out of urgency. Oh shit, we're too busy. And now we've talked about it like the four of us when we were slogging away and it was really busy, I said we don't want to bring on the wrong person so we'll wait and slog it out. And man, things have just kind of worked out with, with finding the right people. Nowadays we don't really look for people. They find us.
Which is.
I don't even know how that happened, man.
That's, that's not normal by the way.
I know, I know. But I, but, but when I sit down and I used to be like, oh, cool, man, that's like, that's a lucky thing. And I'm like, fuck, nothing happens by luck. Right? Like a lot of this has been crafted over the years that people even know who we are and they come in, they come and find us, man. The Last couple hires, 1, 1, 2.
Yeah.
The last four hires, they just came to find us, which is amazing.
Wow, that's cool. And so how many years did it take you to hit your first million? You think.
It was after Covid, right? It was after, ah, actually I don't know man. I'm not really the numbers guy. My wife's the numbers person. I'd have take a look back.
Okay, cool. But, but it sounds like ever since co, like you've had like solid like double digit growth. Right? You know? Right. Every year.
Yeah, it's been, it's been, it's been consistent, especially as the team grows and things like that as well. Too. So.
Yeah, that's. That's super cool. And. And you said when you started off, I didn't know this, like, actually, I did know you start off as a. So printer and you bought a practice, right? You know?
Yeah, yeah.
And did you get that practice before you bought it or just bought the practice. Okay, cool.
Yeah.
And what was the size of the business when you bought it? It was just like a typical Soulpreneur bills, like $200,000 or $300,000 type of practice, right?
Yeah, about that.
Yeah.
It's probably a little bit more like. It was a crazy. It was crazy back in the day. I remember when we first started working when. When I hopped on. It was crazy, man. We used to booking 50 minute blocks and double block, see like 30, 40 patients a day, like, stuff like that, right? It was.
That was. That was old school. That was like. That was like the. That was old school, like seven days.
A week, 10, 12 hours a day, man. And it was like. It was okay back then, man. Like, as it was growing, it was. It was. It was fun. It was. It's been fun the whole way, man. It was busy, but it was fun, man.
And why'd you decide to, like. Because most people just start a practice, right? You know? Right. Like, you know, you know, and they move their caseload over, right? Why'd you decide to, like, maybe buy a practice, you know? Did you. Is it because of the cash flow and you don't have to, like, wait a couple years to, like, you know.
Man, I. I think. I think what it was was I. So I did my undergrad in nursing, so I worked at the hospitals and things like that, and I. I was trying to decide, like, had my midlife crisis, had 24, and I was like, okay, man, I can't do this forever. I need to go do something where I can be more autonomous. So I thought about going to med school.
My old.
My older brother's a doctor, and he was like, dude, if you go to med school, you're not gonna graduate till you're like 40 years old. I was like, I don't.
I don't. I don't want that.
I don't want to go to school forever. And I. I've hurt myself lots along the way, so rehab was always on the radar, and I wanted to do something on my own. So I never had any intention to work long term for anybo. And I. When I first got out of school, I. I worked at a small kind of mom and pop clinic. And then Lifemark took Over. And I was like, ah, this. I'm leaving. Then I worked at another clinic, and then you guys took over. And then I was like, that, I'm out of here.
PT Health, right?
Yeah, man. Okay. I was like, oh, that. I was like, this shit. I'm doing my own thing. So when we. When we bought the practice, I. And I still have it, it's like, it's like a bingo book of all the things that I hated about old bosses, big corporate things, and I try to do the opposite. And I tell everybody on the interviews, and I tell everything. I'm like, I just want to do my own thing and I don't want to answer to anybody. And so, yeah, it's worked out really well, man.
But why do you know. But my question is, why did you buy a practice versus just like, started from scratch, right?
I thought it would be. I thought it would be because. And I worked there too, so I already had a caseload. I knew even if the sole practitioner left, I could take my caseload and run with it and still be profitable versus having to start from day one and slog it out. I'm like, I would just rather do it this way, man.
Okay, and would you. If you were to do all over again, like, is this how you would do it?
If I was to do it over again, I could do it anyway. Now, like, after so many years of doing it, I could go open my own thing and I would know. I know I could crush it.
But would you. But would you buy a practice that has existing cash flow, or would you like, just like, start from scratch? Do you think this is a good formula for, like, other people that want to start up a clinic? You know, buy, buy it. Buy. Buy a small practice from a sole preneur that does 2, $300,000 and that says you're buying cash flow, you're buying that caseload, right? You know, and. And then you don't have to take two, three years to break even or something, right?
I think it depends on the personality, man. I don't know that it's very black and white, right? I mean, if you want to take over a caseload and kind of make it your own, or you really want to. Some people want to dislike. Start fresh, right? It's like when you. And you can create your own brand and do whatever. I always had kind of a vision of where it would be. I didn't even honestly think it would be where it is right now, but. But I think it kind of depends on personality, man. And kind of what resources you have? I don't know that. I don't know that I can really answer that. I don't.
Yeah, yeah. Because this is something I tell a lot of people because there's two school thoughts is, one is like, yes, you could start up a clinic from scratch, you know, and then, you know, and, and, and then it might take you whether, depending on where and where and what you do. Like it might take a couple years for you to start hiring your first therapist. Right. You know, whereas if you do kind of what you do where you bought an existing practice that had two hundred thousand or three hundred thousand dollar cash flow, like right off the gate, the business is actually making money. So you're not wasting that two, three, like years. Right. And so as you start implementing like systems or doing more marketing, then it's very easy for you to like add that next pt and add that $200,000 of revenue, you know, so it's just like faster, right? You know, so I think so, but.
I, but I think like entrepreneurship attracts a lot of like control freaks too.
Right?
So they'll want to do their own thing. They don't want to go into old systems and, and do this and do that. So I don't know, man. Like I said, I. Yeah, that's valid.
Yeah. Because when you buy an existing practice, which you probably experience, is that there's a lot of baggage. Right. You know, especially if the team's big. Right.
Man, staffing, like trying to change what people have been doing for years, man, that was, it took forever to, to phase things out. People were resistant to change. You're a new young person in there, you know, so, so there is a lot of, there's a lot of, like you said a lot of baggage that comes with that.
A lot of baggage, like staff baggage and. Right. You might not even like the website name, you know. Right.
Oh, man, I, I didn't like it. I did not. Right. And it took years and years to phase out. And it was always kind of in the back of my mind where I was like, I gotta change this. I gotta.
Did you change it or is this all called Center Street North?
It's called, it's called Center North. Yeah. Physio. I never changed it because I was like, I don't feel like rebranding, but we just redesigned everything and changed, updated everything from there.
So if you were to re. Have you ever thought about, like, if you were to like rebrand it, what would it be?
I've actually never put that much thought into it. No, I would, I would just because. Because we're pretty tapped in. The clinic has been around forever, man. And so there's like name recognition with it. Like, do I love the name? I don't know, man. It just was. It's.
But everyone knows it. It's been around the community for like 20 plus years. So that's like kind of the benefits, you know, of it. Because there's like a, there is like, like a history, you know. Right, yeah. Recognition, right, Rick?
It's like my name. I don't love my name. I just was giving it and I don't have a goddamn choice, man. My dad gave it to me, my parents gave it to me. I. I'd go with something that people could actually pronounce. I'd be like John or something, man.
Yeah, John. Yeah. Hey, my name actually, I don't talk about that. Hey, so I'm curious, what would you say is like your hammer? Like what is your superpower? You know, when it comes to being an entrepreneur or, you know, building this.
Business right now, I'm like the fucking hype man. I'm the guy that like tries to bring fun every corner, every to every corner of the clinic. Whether it's the front of the house gals or our physio team, our team meetings, man. People take shit too serious, man. People need to have fun. People need to feel that again. I think when people are looking for jobs, when they're looking for things, you know, you want to go to a place where you don't just clock in and clock out. And that was for me, this is before I was building my team. I did not want to go to work and just show up, get paid and go home and you know, at the other clinics and placements and things that I work. That's what it is at a lot of places.
Right.
And you know, I, I think having the power of finding fun in stupid ass things is a power, man. Like, it just brings like joy everywhere you go. And my patients feel it. My team feels it. Yeah, man. Yeah.
I think we're talking about just before the show started. You're saying that like, you know how. No, like, like more of these clinical. Other problems would be solved, recruitment and with retention if they actually made the business more fun. Right. Yeah. And not so robotic. Right. You know, or so process oriented. Right.
So I'm a part of a bunch of. Sorry, sorry, you're saying. What was that?
Go ahead.
Yeah, no, I like, I'm a part of a bunch of other groups, like other masterminds and things like that too outside of ca. And, and I always thought it was something that, like it was just people just do, they just find fun things to do and they go and do it right. Like I could be folding socks with my kids and the next thing you know we're having a soccer war or we're like, you know, I have to go upstairs and go get something and we turn off all the lights and we're running around diver and corners with finger guns with my kids. Like, I thought that was what everybody did, but apparently not, man. Like, you know, I think, I think when it's, it doesn't come natural for some people. Whereas for me, man, like I go to jiu jitsu. We were talking about jiu jitsu earlier and I'm in class in the corner, like I'm learning, but I'm in the like dicking around with my friends and making dumb jokes. Like I try to do that everywhere when I treat my patients. We just chat like this, man. There's no, you know, I just, I think fun is severely underrated. And, and people don't, they don't prioritize it at all, man.
Yeah, but once if you don't have a personality, like, you know, like, like you have a personality where you could be a visionary, fine. But what's if, you know, like aren't that type of person, you know? Right. Like, what would you do in this case? Like, you know, like, would you just not go into entrepreneurship or like what, what, what, what experience share would you give on that?
Honestly, I'm not a, I'm not a, I'm not a life coach, man. I, I just, I know if I hired, I was looking to hire somebody and that's like the interview's done, man. Like, I don't wanna, I don't want you around me and you won't fit in with the team because everybody there that we have at the clinic, man, we all prioritize fun, man. And it's, it's more important than work. It's more important than your numbers. It's like we fit fun in where we can and work comes second, man. That's the way that it should be.
That's interesting. So what are a few things that you prioritize fun at your clinic? Like what are things that you do like typically, like, like last week that made it fun.
You know that man, we do a lot of just random team building events. But it's not, it's not that I sit there and think, oh, we haven't done One in a little while, you know, like last month, we. I just took the team out. I was like, yo, I wanna. I've never gone snowmobiling. Let's go snowmobiling. So we took the whole clinic out. We rented in eight snowmobiles, and we just, like, ripped around on. On snowmobile.
There you go. We.
At the end of. At the end of the day. And again, it wasn't even spearheaded by me. They, like, I was finishing up my day and there were. They moved all the beds out, and we're playing spike ball in the. In the gym, or we're playing pickleball at the gym and we're. We order food and we're eating. We're eating and we're. We go out after work.
You know, we.
We started swimming together. We're doing a triathlon with my clinic.
You guys are actually hanging out, like, as friends, you know, and family. Right? Which is people very. Yeah.
People don't leave the clinic most of the time when they're done work, I. I go to jiu Jitsu, come back, and they're still around at the clinic and doing this and doing that. And I don't, you know, we don't force people to stay.
They.
They just don't leave, which is amazing, man. And again, like, it just happens kind of organically. I. I can't pinpoint, Like, I don't. I don't. Strategically, like, oh, we need to do this for fun. We just do stuff and it's fun. Don't know.
I don't know how to have someone that organizes it. Or is it. You're the one that heads it up, you know, or it's just the culture of the people that you brought in.
It used to be me because I think it was very unnatural for people to come to work and want to do stuff like that. But now. Now it's just, like, taken on its own. I mean, I. I was looking at our chat. They're going karaoke on Saturday. Saturday. They're all, like, getting together and doing a bunch of stuff. We're. Again, like I said, I got a sign.
Is that with you or without you?
It's without me, man. They just do it on their own.
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They you Know, we have a really cool group of people that we've kind of added on over the years and I'm so thankful that, that we have the team that we do. We do. We just hang out and do for each other, man. It's amazing.
Yeah. Yeah. It sounds like there's a lot of camaraderie there, you know? Right. Brotherhood and sisterhood and that kind of. That family. Yeah. It's like they're like your family, you know. Right. Which I don't see a lot of time. Right. You know, so.
So when. When we were doing some rentals in the house and we had to move and like my team came over, we had lunch together and they helped me move a couple things and like, it's. It's stuff like that, man. Where again, I never really imagined that it would get to that point, but it's pretty cool, man. Yeah. Yeah.
No. Hey, Kelly, I'm curious. Remember how we first met?
So we met on the first. I don't know if we met before because I think I had. I'd seen Paul before and I knew. I always knew who you were, I think through PT Health. And. And I was like, oh, look at this. Was it that or was it that.
Or was that like an Aaron Labourer event? Because you were going to all these different. Right.
So I knew, I knew who you were. I've always known kind of who you are. You're just kind of around. Everybody knows who you are, man. You're like, you're just there and I'm just there.
I'm just a Facebook ad that follows you.
Yeah, man, but you're like every. Every successful, like Asian entrepreneur in the space. I'm like, man, way to go, brother. Like, bring it on, man. Right. And it was an Aaron Labourer event that got canceled because of COVID Yes, yes, yes. And then, and then you guys were doing your thing and I was like, I should go. I should go see what this Rick Loud dudes about. And that's how.
And then.
And then we met at the. The Vancouver cbs.
Okay.
It was like years. It was years ago.
It was the first Clinic Boss summit. Right? You know, like one of their early day ones. Right? You know. Right?
Yeah, man.
And was that, was that that when you joined Clinic Accelerator or was that like after.
Oh, we all. Well, I joined over Kova because I hadn't to do, man. So you guys were like the other three webinars. I was like, yo, man, I don't.
I don't know what's going on.
It's Uncharted territory, man. I need some help. So. Yeah, you guys are amazing.
Let me ask you, let me ask you like, what was kind of the. Some of the main problems that you were struggling with? Like maybe before. Before Clinic Accelerator. Right. You know, during that time. Do you remember?
So I do. But, but I joined for a different reason, man. Again, like I said, I. I'm very like non traditional the way that we run the clinic, the way that my brain works. So again, I was saying before, like, I'm part of some other mast and I'm in a mastermind where I, I was essentially like trying to be a better husband, better dad, better everything. Yeah. And I was like, yo, if I should be doing this shit, and I was seeing all this growth there and I was like, oh man. Like, look at what these guys are doing with, with Clinic Accelerator. So, you know, we had pain points. I didn't even realize they were pain points until we joined. But you know, like even stuff like org structure and how to grow and how to, to organize things and you know, I took a little bit from what Sanjeev was doing, a little bit from what Rohan was doing, but it wasn't, it wasn't like it was. We didn't know any different. So I didn't even know it was a pain point. It was just what we did.
Right.
I worked.
Yeah.
Six, seven days a week. But then, then I started seeing things a little bit differently that like. Okay, I guess. Yes. In bigger organizations. Not that we're a big organization, but you know, there is an org structure so that you can work on growing the business, you levels of people there to, to run different things and you don't have to do it all. But it wasn't, it didn't come from a point of pain. It just came from a point of. You don't know what you don't know. Right?
Yeah.
Actually.
Interesting. You say that and what. And I think back then, like you said on patient care and now you. The couple, couple, couple of days of patient care, right?
Yeah. So I am doing clinical hours, kind of like two and a half days. So. So then we can spend all the other time working on, on marketing and hiring and filling my bench and networking and things like that. Right. And setting up meetings and setting up kind of short, long term goals for the clinic and things like that. So. And the thing that I'm so thankful for what you guys have done is that like, you know, my kids are growing up and that is hands down the highest priority of anything that we do. Like the business is, is, is sufficient enough and self sufficient enough that I can, I can really prioritize my family now. And that is, that's what I think every clinic owner wants at that point where they can prioritize the things that they want to prioritize. Right?
So yeah, having time, you know, having time to do what you want to do. That and that could mean like twice a week. Like it's like your kids, you know. Right. You know, or in, or in my case, which, you know, I've been traveling for the last. Oh my God, like I've been traveling for last 18 months, you know, like, like, you know, like Italy, Portugal and, and we do that because we, you know, we built, you know, and I think a lot of us go into entrepreneurship, right? Not necessarily for the money, but having the time to do what you want to do. Right? You know? Right.
I think so. I, I don't know why people go into entrepreneurship, but, but for me.
You.
Know what, it's, it's funny that you say that because, you know, when, when people see the fact that, oh, cool, man, like, oh, call it only works two days a week now or whatever, it's like, oh, that's so great. But, but you know, man, like nobody sees the. From before when I used to work 80 hours a week and run on 10 years of two days, you know, two hours of sleep every single day while you're grinding. And you know, especially now, I think one of the things that is, is as materialized is clarity. That, you know, for me, at least with my family, I know that my kids, my oldest boy is going to grade eight, right. And, and he's turning 13 in two months. And so we have three kids, but both my brothers have three little kids as well. We have, have nine kids in, in between the three brothers. And, and we are right now all on the same schedule because they're all on, on school schedule. But I have essentially three more summers, three Christmases, because by the time they hit Grade 12, you can't, I can't just pull them out for two weeks to go to Japan, right? He's got diplomas and shit, right. I have three summers, three Christmases, three spring breaks. So if you had. And this is it for life, they will never be on the same schedule again. If you had three of anything, you would savor the fuck out of it. If you knew that was it for the rest of your life, you will never get this back. So my priorities before was again, like, getting the business to the point where I can spend time with my family, because I will never get this back, man. I miss, like, the first five, six, seven years of their, like, childhood because I was working every day, right? So, yeah. So that's where my priorities lie. And the fact that we were able to get there is. Is amazing, you know, and everybody. I'm sorry, I was gonna say everybody knows at work, too. Everybody knows, you know, when I. When my kids have an appointment, when my kids have a school play, I'm not coming to work that day, man. I will never miss any of that stuff. Field trips, volunteer, anything, man. Like, I'm always there, man.
Yeah. You know, I had this conversation with another clinic owner, you know, like, a couple months ago, and we talked about how, you know, by the time your kids are, I believe, like, you spent 90 of your time with them, right?
Yeah, man.
So if you. So back thing, like, if you have, you know, four more summers left, like, you're literally counting down, like four more trips or there are four more summers, by that time, you know, like, you've spent like 80, 90 of your life. So we talked about how the, the, the. The. The value of time with your kids right now until they're 18 is worth.
Way more, I think so when they're.
In their 30s or 40s. Because at that time, like, you could work all you want because, like, they're not going to be hanging out with you anyways if you have free time because they're. They're off, like, you know, with like, their family and trying to build their careers. Right. So the, the, the time that you have with your kids right now until they leave the house, like, whether it's 16 or 18. Right? Actually, 1860. They're Asian.
They're Asian, Rick. They're not leaving until they're like 25, 30, man. That's.
That's right. That's true. Right?
Yeah, but, but it's not even, it's not even that we won't have time. This is like, for me, this is like, this is the time to, like, build connection with my family so that when they're 18, they'll still want to hang out with me. When they're 30, they'll still want to. I don't, I don't think we're. We're 80, 90 cooked by the time they move out. Like, we're just getting started, man.
I'm just looking at the stats, man.
You know, statistically the stats, man, we're gonna. We're doing something different, man. Yeah. Cool.
That's cool. Hey, you know what? Like, I Remember last time we spoke like didn't have a website. Do you still have a website or you don't have a website?
No man, I don't market anything, man. We like, we have Instagram. I don't.
Okay, okay. This, I, I am, I do not understand how you could run like you got eight therapists, you're running like, you know, like a seven figure business. You don't have a fr. So, so tell me, tell, tell, tell me the decision around this, you know, right? You're going against, like you said, you're going against, you're going to like, you know, like the best business practices. Right?
So we, I, we don't, I don't.
Market, don't need it.
You know. Yeah, you said something a long time ago, I think you and, and a bunch of you guys at the, at one of the clinic boss summits and it's like if, if you look at the world with like a scarcity mindset where there's not enough and I'm fighting for other people for, for, for patience. That's the wrong way to look at it. It's like you clean up your in house and you'll get the referrals through the people that you have now. We have a huge network of people that we treat and when, when you can home run some shit out and, and you fix people and people are happy that they come. Man. There is no shortage of, of, of patience and referral and word of mouth. And you know, again I do, I network but not to, to, to trump up business, man. I just network because I'm genuinely interested in, in what other people are doing and that organically grows into, into referrals.
Okay, so I don't sell 100 referrals then, right? Referrals in word of mouth, right?
Yeah, basically man. Like it's like, I mean, for example, it's like my jiu jitsu club. I mean I didn't even tell anybody I was a physiotherapist for, for like a year and a half until somebody hurt themselves. And then I helped at the club. I even tell my friends, I don't care who you go see, just go get fixed, man.
Right.
Like here's what I would do. But you go see anybody, if you live down south, go see somebody down south. Dude, I don't care if you come and see me. And I think that like that genuine care people feel that. Right? And I generally don't give a. I'm pretty busy. I don't really have time to see me. You and And I think that comes. That authenticity comes across as like, hey, man, it's just worked well.
Yeah. Wow. So you think that was luck or you think that is. It's. It was strategic, I think.
I think I didn't know how to market before. And then because it worked, I was like, well, I don't really need to change it. And now it continues to work. So I'm like, why do I need a website that just seems like something that nobody would even give a.
To look at?
I don't care. They can look at our Instagram and.
Wow.
Wow.
So. So what would you say is, like, your top marketing channels then? Or do you. Do you even know or you don't?
I don't know. I don't track any of them.
Then. Okay, so what's your guess of how. So where the muscle from? Like, is it from, like, existing? Like, I guess as in patients? Or is it, like, referrals from docs? Like, is it.
It's all patience, man. I would say it's probably like, 80% patients. 85 patients.
Yeah. Okay. Wow.
And. And on the way. On the way out, we don't, you know, and again, I know you guys do a lot of, like, oh, here, like, plant a seed here. Talk to people about referring people or. Yeah, oh, here's a referral bonus, man. Again, I don't like any of that, man. That seems used car salesman to me. I don't like any of that. It's like, yo, the next time you're busted, I just imagine because we did a great job on them, they'll come back and see us, right?
So, wow. Wow, you run your business very. How do I say it?
You could say it.
You could say, I'm trying to find the right word.
You can even say it can be offensive, man. I don't give a. Man. This is what we do, man.
So, yeah, I'm boggled in my mind that you don't forget, have a website, and you're crushing in your business right now. So whatever you're doing, it's working, right? You know, so we're just really happy.
We're really happy. I don't even know if we're crushing. I don't know what everybody else is doing. I don't even know.
Most clients don't crush over a million like Colette. So the fact that, you know, you're over that. And plus you're still, like, having, like, really good growth, like, and you don't have a website, you know, I think it, you know, and. And yeah, I'M I'm. Whatever you're doing is like, totally working, you know. Right. Like, I think, like, you said, like, you know, like, you know, the, some of the stuff you do with, with, like, your leadership, with, like, how you run your teams and, and maybe, like, maybe because you're a therapist, you care so much for your team and your therapist having so much fun. Like, they're kind of creating this, like, flywheel, like referrals as well. Right. You know, it's the same effect that you created. Right.
So I, I hope so, man. I mean, like I said, when we bring people on, we're very, especially nowadays, we're very strategic about who we bring on. And most of the therapists that have, have come on, they have heard about us somehow.
I don't even know.
I don't really dig into it that, that much. They're like, oh, somebody I know used to come here and had a great time when they were there. You know, stuff like that. I'm like, oh, cool. That's awesome.
Yeah. Wow. That's super cool. That's super cool. And so, yeah, what was the other thing I want to ask you?
Yeah.
So if you were to do this all over again, right? You know, would you do anything, like, differently to hit, like, your first, like, million. If. When you reflect back, Would I do.
Anything different if you guys were around to help guide the way? I would have, I would have probably joined, like, a mastermind earlier on. You know, I know some of. We met some really cool people when we were in, in Toronto, especially these young guys, like, from Sarosha's class out in Toronto. And, and they. I like, I think they're so.
Shane and.
Yeah, man. And Justin.
And Justin.
Shane.
Yeah.
And. And those boys. I'm like, what a blessing it is that they have you guys in their corner to help them along this early on, man. I think to have that, that vision and to have that guidance, I think. I think if I was to go back, I would tell myself to network more because I stay in my own bubble and I don't really care what's going on out there anymore. I've never really cared what other people do, but there is an amazing community out there of people willing to help and people that you can balance ideas off, which I never knew existed until you guys came along.
Right. Yeah. Cool, man, Cool. Thanks for coming on the show. How do people find out more about you, Khaled, if you don't have a website?
I don't know, man.
Instagram?
Yeah. I guess they can find Me on Instagram. My. My Instagram handle is call. It is awesome. And then just at the clinic. At the clinic. Instagram too. So. Yeah.
Yeah, I was checking on your Instagram page on the clinic. It looks pretty, like, awesome, you know, Right? You know, and I see. I see those. The ax throwing stuff in there, right?
Yeah, man. We were. We. That was. Again, that was just random. We were. We were. Were thinking about some random stuff to do for. We were shooting a series of these.
These.
What was it? The. That physical 100, you know, that. That show with all those Koreans doing it? So we. We did one at the clinic with just the. The. The physios where we were, like, competing against each other. And then again, I was just walking through Costco. I was like, oh, this would be fun. Let's just get this. Like, I don't know if we're gonna use this for the video, but let's just put in the back. And my back wall is like, like, dented to all because we miss with the axes and they, like, punch holes in my drywall, but who cares, man? You can patch over that. Let's just have fun, man.
I love that. When we were in Florida, we had. We had like, eight of these, and this was the game that we're playing at our last clinic Boss summit. It was awesome, right?
Yeah, man. So we had it. We had it at the clinic for. It was quite a while. And we just. Patients would be there doing it. In between patients, we'd be there doing it. And this is what I mean. I'm like. Like, people like, oh, my God, we dented your wall. I'm like, who cares? I can patch that up. Like, what does it matter, man? Like, let's just play, right? We're kicking soccer balls around in the back and. And whatever, too, right?
So cool, man. Awesome. Well, thanks for coming on the show. Colored.
So thanks so much for having me, man. This was great. It's nice to chitty chat, man.
Yeah. Cool. If you found this helpful and want some free resources to help you be an even better clinic owner, head over to clinic clinicbosstools.com we got tons of free stuff on getting new patients bone scripts, selling your clinic, managing clinical teams, and much more, head over to clinicbosstools.com.
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