Let Your Team Run the Show: The Key to Stepping Away from Your Clinic

How do you get more new patients or hire more clinicians at your clinic and yet still remain profitable? This is the question, and I'm on a journey to get you the answer. I'm going to interview the best marketers and clinic owners across the world to give you access to their winning strategies from recruitment, marketing, operations, finance, and more. So you can easily take action on the secrets to grow your clinic. I'm Rick Lau. Welcome to Clinic Boss Secrets. Hey, everybody. Rick Lau here. You're gonna love this episode. We're gonna talk about how do you let your team run this show? And you're gonna love it, because one of our clinic accelerator community members talks about, how do you step away from the business? Check it out.

I think I'm. I'm actually interested to see this because, Anakin, you've kind of brought up two key things. How many of you thrive on fighting fires even though you don't like them? Do you thrive, rest rate, fire in the chat? Because, honestly, there's some days when I go to the clinic and I'm like, oh, I'm firefighting today. And it actually energizes me, but it's because it's put me back into a position where I'm like, I'm the fierce leader that will fix all the problems. But, Anakin, as you said, I've created more problems sometimes by getting involved, overstepping my team, going into being a technician, not a leader. Yeah, Right. And I think one of the other things that's also very important that you said is that if you're actually going through this journey to actually be more hands off, when I think you have to define what hands off actually means. And I think you've done that very well, Anakin. But the other thing, too, is you have to be willing to be uncomfortable. Most of us don't like to be uncomfortable. We stay in our comfort zones. We know that development comes by stepping outside of our comfort zone. So. But the quick response, I think, for most of us is we're uncomfortable. Boom. We jump back into our little circle. Like, if you're not going through this as an uncomfortable moment, you're not actually stepping away.

Yes. And your leadership team that are stepping into your space, they will do that too, and revert back to ask you to go back there as well. You have to do that for yourself and let, you know, do model it for them as well.

Yes.

No one to make you do that.

Right.

In our role.

Yeah. I think that's so important. I think, you know, it's. It's this is a good time because a lot of us, you know, are looking at that transition, are looking at that exit. And I would highly recommend you start, start thinking about this and listening to Anakin's shares and other people that have gone through it, you know, and myself personally, I knew, I Knew probably in 2012 that eventually I wanted to serve a greater global community and I wanted to help the owner. I was helping at a base level in my own clinic, and I knew I wanted to grow leaders in that, eventually get to the point where I could then help the owner and, and as many as, you know, you know, I've transitioned and exited from my business completely. I've sold my shares and I'm, I'm now doing what I knew I wanted to eventually do as the last chapter in my book, which is to, you know, work with clinic accelerator with the owner. A lot of people don't know that. And I will tell you the grief and the loss and a portion of that is real and the uncomfortableness. So if you don't start practicing that and transitioning and getting ready for that, it is a very difficult move. And even as you're speaking now, Anakin, you're already doing it and you're feeling that sense of uncomfortableness. Right? And I think, and we'll get Brian on here, one of the mindsets that I use too, is that one of my roles has always been to grow more leaders, to go out into the world to serve more people. And by having that shift, I could. And a lot of it had to do with parenting, too, because you have to be willing to let them go, fall on their face, learn and do better. And that's our job with our leadership team. So instead of us planning out the delegation steps, now you're saying, this is the outcome that I would like to achieve. I want you now to go forth and come up with a plan to achieve that outcome and then sit back, let them be uncomfortable, make mistakes and grow.

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