The Key To Delegating Without Overwhelming Your Staff

How do you get more new patients or hire more clinicians at your clinic and yet still remain profitable? This is the question, and I'm on a journey to get you the answer. I'm going to interview the best marketers and clinic owners across the world to give you access to their winning strategies from recruitment, marketing, operations, finance and more. So you can easily take action on the secrets to grow your clinic. I'm Rick Lau. Welcome to Clinic Boss Secrets. Hey everybody, Rick Lau here. I love this episode. We're going to talk about delegation and how do you do it without overwhelming your staff? Check it out.

Our group, and they actually had done some. They had an external company come in to look at staff satisfaction, their organization. And the one thing that actually came up, the staff rating was actually still very high. But what we did is we actually really looked at the feedback. One of the things that was very consistent, especially administratively, was you're asking me to these tasks, which I'm willing to do, but it's still trying to fit it into all of my other tasks. Right. So it's a matter of how do you protect, you know, is it an hour? Is it. Is it two hours in a week? And this, I'm sure, will be something Shade and Yuri will talk to us about today, or does it need to be an additional hour every week for three months? Right. So I think it's just really we have to be mindful of, you know, we would probably all end up doing it after hours as well. So just thinking about that, that was the staff feedback. We want to do it, but we. Something has to give. So how do we make sure that something doesn't give? Maybe it's actually extending another PC, you know, hours by one. So this person come off the desk for an hour. So just things to think about. Even when we find the right person, do they have the right time to do it? And I think it goes back to your point, Karen, of capacity in order to actually do the task.

So that's and empowering. And Yuri, you can maybe speak to this empowering particularly I do think this happens to our admin team a lot. Empowering your admin team to give them permission to say, okay, this is going to take me X number of hours. I will need this much time away from the desk. Is that okay? Or what is your expectation of me when I'm supposed to do this? Because right now I spend my hour of admin working on these things and it takes me the full hour.

Hey, clinic bosses, are you dealing with a revolving door of staff, whether it's a physiotherapist, chiropractor, or even front desk. Are they leaving because of your leadership or clinic culture? I got some good news for you. I'm hosting this event called Clinic Boss Meetups. We're going to be having in seven different cities in Canada. Calgary, Edmonton, Ottawa, Montreal, Vancouver and Halifax. You're going to learn from the top million dollar clinic owners on how to make your clinic a great place to work and avoid quiet quitting. And the best part of all, we got free food and drinks so they can network with other clinical owners who get you. And let's face it, networking is way more fun when you have a cocktail in hand. So we so what are you waiting for? Register@ww.clinicbossmeetup.com before we sell off. There's only 60 spots per meetup and we're likely going to sell pretty soon, so see you there. If you found this helpful and want some free resources to help you be an even better clinic owner, head over to clinicbosstools.com we've got tons of free stuff on getting new patients, bone strips, selling your clinic, managing clinical teams, and much more. Head over to clinicbosstools.com.