Why It’s Important For Every Leader To Be Vulnerable To Their Team
30 Jan 2026 · 1 min
Rick Lau and Karen Craven discuss why leaders who admit uncertainty and share personal stories build stronger teams. They offer five practical ways to practice vulnerability, including a story about a leader breaking down in a meeting that actually opened up conversation instead of closing it.
Chapters
How do you get more new patients or hire more clinicians at your clinic and yet still remain profitable? This is the question, and I'm on a journey to get you the answer. I'm going to interview the best marketers and clinic owners across the world to give you access to their winning strategies from recruitment, marketing, operations, finance, and more. So you can easily take action on the secrets to grow your clinic. I'm Rick Lau. Welcome to Clinic Boss Secrets.
Something I talk to Karen Craven all the time is how can we actually be a better leader by being vulnerable to her team. She Check out this episode. You're gonna love it. We're gonna share with you five different ways of being vulnerable to make you a better leader every single day.
Vulnerability, you know, and so, Karen, can you maybe share on why calls like this and the community, like, vulnerability is so important when we're kind of like, trying to tackle these big issues together as a community?
Yeah, I think it's huge. And I think the biggest kind of nuggets and biggest wins often come when we are willing to be vulnerable. Our stories and our experiences, and it allows others to feel safe and comfortable, to open up. And we've seen a lot more of that in the last while, and I think it's really helped. And I will get. I did this this morning on our call. I experience shared because yesterday I completely lost my composure and lost my shit in our scoreboard meeting. And that's not like me. But I afterwards, everybody came up and was very grateful that I did that because it just allowed them to also be vulnerable and expressed that they were also kind of on the cusp as well. So it was good to see the owner and the boss kind of not keep it together. So it just opened up the door for a lot more conversation. I think we can do that in this community, too, because it is safe here and we do respect confidentiality. And there's a slide every time about that. So I hope everybody can do that because there's some huge wins from vulnerability when you're courageous to step into the arena 100%.
You know, this is Brene Brown. And one thing I just want to add to what Karen just said is that, like, we are, like, we are in unprecedented times and we don't know what to expect. Right. You know, and it's okay to not know the answer. Right. You know, and it's okay to not have all those solutions because we don't have it as well. But if we're all vulnerable, we're able to, like, share and talk about it and have like debates about what is good and what's not. I think it'll just make the community stronger. And in a nutshell, we are actually building a plane and flying at the same time.
Okay, if you found this helpful and want some free resources to help you be an even better clinic owner, head over to clinicbosstools.com we've got tons of free stuff on getting new patients, bone strips, selling your clinic, managing clinical teams, and much more. Head over to clinicbosstools. Com.
More from Rick
How Early Should You Bring Up A Career Path For Recruits (and what do you do about your part-timers)
How This PT practice in Texas is Adding $500K in Chiropractic Revenues with Nat Christadoss