A short YouTube tutorial (by Tom Pelton) demonstrating how to reorder and add extra quantities of brochures or mailers using the Listing Concierge platform (mycvdesk.com). Includes step-by-step UI instructions: access the Listing Concierge tile, open an order, use the Quantity section to add units, complete checkout, and how to Reorder existing mailers/brochures with a displayed minimum. The video repeatedly emphasizes compliance with the Telephone Consumer Protection Act (TCPA) — do not use automated/ prerecorded/artificial-voice calls or texts and check the DNC list — and recommends uploading contact lists to avoid sending duplicate mail to the same radius.
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We appreciate you being here since this program is optional and discusses best practices for your consideration. If you were thinking of adopting any of them, please make sure to review the requirements in your area region with your broker, branch manager, or manager, including those related to contacting consumers. We do want to highlight the importance of the Telephone Consumer Protection act, better known as tcpa. The general rules are that it's okay to call people if the person recently gave you their phone number, but remember to check the DNC list regularly if they haven't spoken to that person in a while. You will also want to check the DNC list anytime you don't have permission. Automated calling texting platforms should never be used. Pre recorded messages in artificial voices should never be used. You will be personally liable for any violations of the tcpa. We'll mention the TCPA a few times throughout this presentation. To begin, log in to my cvdesk.com and select the Listing Concierge tile. To access the main dashboard from the dashboard, click on your order. First we will demonstrate how to add on extra quantities of brochures or mailers. Post Order Once your piece is approved and ready to print, click Done and Complete in the upper right corner. On the following screen you will see your order details including the quantity that is included in your package, which are shown as prepaid units. Open the Quantity section and add the number of additional pieces you would like to order. Click Update to be taken back to the order details and you will see the additional units added. Click Next. On the right you will see your order summary including the cost of the additional units. Then just follow the checkout procedure to submit your item to print. Once your initial order of mailers and or brochures is processed and delivered, you can order more mailers or brochures if needed. We will demonstrate those steps in the next section. Go back into Listing Concierge and click on your mailer or brochure. Make any edits to the piece and click Reorder. There is a minimum amount required which is displayed in the Quantity section. You can increase this amount by clicking on Quantity and adjusting the number of units. Complete the checkout process as usual. If you're ordering mailers or postcards, this is where you choose where to send them. We recommend you upload a contact list if your original order went to a radius around the home, otherwise they might end up in the same mailboxes. Select Continue to choose the delivery method of either First Class or Standard mail and then proceed to the payment details. Sam.
