This quick-tip video (Tom Pelton, uploaded Aug 20, 2024) walks viewers through best practices for setting up a Neighborhood News campaign using the MoxiWorks product suite (Moxi Engage). It emphasizes legal compliance—especially the Telephone Consumer Protection Act (TCPA) restrictions on automated calls/texts and the need to check Do-Not-Call lists—then demonstrates step-by-step how to log into mycvdesk.com, select Moxi Engage, pick contacts under My People, add them to Neighborhood News via Quick (zip-based) or Custom (city/address/filters) workflows, review the intro message, and send the campaign.
Chapters
We appreciate you being here since this program is optional and discusses best practices for your consideration. If you are thinking of adopting any of them, please make sure to review the requirements in your area region with your broker, branch manager, or manager, including those related to contacting consumers. We do want to highlight the importance of the Telephone Consumer Protection act, better known as tcpa. The general rules are that it's okay to call people if the person recently gave you their phone number, but remember to check the DNC lists regularly if they haven't spoken to that person in a while. You will also want to check the DNC list anytime you don't have permission. Automated calling texting platforms should never be used. Pre recorded messages and artificial voices should never be used. You will be personally liable for any violations of the tcpa. We'll mention the TCPA a few times throughout this presentation. Log in to my cvdesk.com and select the MoxiWorks product suite type style Choose Moxi Engage from the top navigation bar. Go to the My People tab and select the person or people you'd like to sign up for. Neighborhood News. Go to Add to then select Neighborhood News. You can select Quick, which lets you choose a specific zip code to focus the neighborhood news. You can choose to add all the selected people to a neighborhood News for the same zip code or assign them to different zip codes. When you are ready to send, click Done. Alternatively, you can choose Custom, which allows you to use the Custom Search feature where you can specify city address, neighborhood, zip price, number of beds or baths, and other filters. Select Next to confirm your recipients. Please review the introduction message and feel free to customize it as you see fit. Click Send when finished.