Tom Pelton explains TCPA compliance rules for contacting consumers: verify recent consent before calling, check Do-Not-Call lists if permission isn't current, and avoid automated calls, texts, prerecorded messages, or artificial voices. Individuals can face personal liability for violations.
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We appreciate you being here since this program is optional and discusses best practices for your consideration. If you are thinking of adopting any of them, please make sure to review the requirements in your area region with.
Your broker, branch manager, or manager, including.
Those related to contacting consumers. We do want to highlight the importance of the Telephone Consumer Protection act, better known as tcpa. The general rules are that it's okay to call people if the person recently gave you their phone number, but remember to check the DNC lists regularly if they haven't spoken to that person in a while. You will also want to check the.
DNC list anytime you don't have permission.
Automated calling texting platforms should never be used. Pre recorded messages and artificial voices should never be used. You will be personally liable for any violations of the tcpa. We'll mention the TCPA a few times throughout this presentation.
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