This quick-tip YouTube video (by Tom Pelton) gives real estate agents practical guidance on photo management in the Listing Concierge platform and reiterates compliance and AI-use best practices. It warns about Telephone Consumer Protection Act (TCPA) risks (personal liability; avoid automated/prerecorded calls/texts; check Do-Not-Call lists), recommends Microsoft Copilot as an AI assistant while advising human proofreading and disclosure, and demonstrates how to upload (manual or listing photographer), download (high- vs low-resolution), and favorite photos (up to 10) to streamline template/design workflows.
Questions this video answers
Up to 10 photos.
Microsoft Copilot.
Use low-resolution images for MLS and digital marketing; use high-resolution images for printed materials.
Automated calling/texting platforms and pre-recorded messages in artificial voices should never be used.
The agent will be personally liable for any violations of the TCPA.
Chapters
Appreciate you being here since this program is optional and discusses best practices for your consideration. If you are thinking of adopting any of them, please make sure to review the requirements in your area region with your broker, branch manager, or manager, including those related to contacting consumers. We do want to highlight the importance of the Telephone Consumer Protection act, better known as tcpa. The general rules are that it's okay to call people if the person recently gave you their phone number, but remember to check the DNC lists regularly if they haven't spoken to that person in a while. You will also want to check the DNC list any time you don't have permission. Automated calling texting platforms should never be used. Pre recorded messages in artificial voices should never be used. You will be personally liable for any violations of the tcpa. We'll mention the TCPA a few times throughout this presentation.
Foreign.
As a real estate agent, you can tap into AI tools like Microsoft Copilot, our recommended tool to create reports, presentations, emails, and marketing materials. It can help streamline tasks and boost efficiency. Remember, AI isn't always spot on, so it is essential you proofread and ensure the information is accurate because ultimately you are responsible for the content. When using AI generated content, consider adding a disclosure. For example, content generated with AI assistance also stay compliant with copyright laws, ethical standards, and fair housing regulations. Lastly, exercise good judgment, protect confidential information, and review AI generated content thoughtfully Today.
We'Re going to be looking at ways to manage your Listing Concierge order by favoriting photos. To get started, I'm going to log on to my Listing Concierge account through the CBdesk and I'm going to select on the order that I'm wishing to manage. When it comes to adding your photos, you're going to go to the Photos and Multimedia section on the left hand side menu. You can either manually upload your photos or your listing concierge photography. We'll do that around 24 hours after the photography session.
Please upload your photos only if you opted out of using a listing concierge photographer.
As a reminder to upload your own photos. You can either click the button here to open up a file folder from your desktop to upload photos, or you can drag and drop in to upload a photo. Don't forget that you can also download your photos from your Listing Concierge order in the Photos and Multimedia tab by either clicking select all and then selecting the High Res or Low Res option options, or you can individually check the white box to select your preferred image and again select either high or low res images. Lastly, you could if you hover over the image, select the down arrow button to download that image directly to your computer or device.
Note we recommend you use low resolution images for the MLS and digital marketing. On the other hand, we recommend you use high resolution images for printed materials.
You'll see all of your uploaded photos here in gallery view. To favorite your photos, just simply click on the black heart and it'll turn the heart icon blue. With Listing Concierge you can Favorite up to 10 photos is used for the AI integration with this platform. This will utilize the photo images and AI technology to help you save time and better write your copy descriptions. There are full tutorials showcasing all of the powerful AI technology that is new to Listing Concierge. But for today we're just going to keep in mind that you can favorite up to 10 photos and this will better assist the Listing Concierge Coordinator when they're helping you create and design your materials. And it's also going to help our AI tools. Once favorited, the system will automatically remember those favorited photos. And now when you're in your order management and let's say for example, you're working on a product like the Flyer, you'll be able to click on the camera icon when editing your designs and you can quickly click on the Favorites section here to be able to view your favorites and slot them into your design.
Note Favorited photos are automatically loaded into all templates.
This favorite feature is going to be functional on all of the design templates that are available in Listing Concierge. It's for quick access and it will help inform your Listing Concierge Coordinators of which photos are your favorite for when they release those templates to you. That's all we got for now. Please stay tuned for more Listing Concierge tutorial videos and if you have any questions about your Listing Concierge order, reach out to your local field marketing team or make a next available appointment. Or you can reach out to the Listing Concierge support team or your Listing Concierge Coordinator.
