A plumbing and heating business owner explains how Gas Safe Engineer Software automates service reminders and collects boiler data, freeing time to focus on growth instead of manual admin work.
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If you're going to try and expand the business, you're going to have to take on new customers, people who don't know you, people who are cold to you. You're going to exhaust your warm, your warm leads. There's no two ways about it. And that's when things start to come unstuck. Like, you don't have your systems in place for your quoting and your sales and your operations. You don't have these touch points in place. Like, you could use AI and, and you can couple it with software just to transfer information, send automated messages, but it gives you so much leverage in comparison. Like, your software, prime example, It gives you so much leverage against your competition because you're collecting the information, you've got the touchpoints. Like for example, the automated annual emails for servicing with Gas Safe Engineer Software. It's small, but it takes something off your plate. You don't have to think about it anymore. It's great. Having a data collection with your software as well when it comes to the boilers, GC numbers, etc., and the addresses. It takes all of this off your plate. You don't have to think about it anymore and it allows you to focus on what you do best and that's either doing your job or running your business.