Tulloch PriestCo-founder, Gas Engineer Software · Co-founder of Gas Engineer Software

Making Your Heating Jobs Quicker & Easier

20 Sept 2024 · 1 min

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In a brief interview, Ronnie, managing director of The Border Engineer Limited, and Ben, an engineer at the same company, discuss their experience using Gas Engineer Software. They contrast it with previous software that required manual entry of customer addresses, boiler details, and serial numbers, and with the older practice of filling out paper certificates. They highlight several advantages: instant digital delivery of certificates to customers, eliminating paper handling; the ability to edit live customer details directly in the system, saving time; and the "layers" feature that lets users view historical records, photos, certificates, and reports for any address, aiding job preparation. Both speakers strongly recommend the software for its ease of organizing daily tasks, issuing certificates, and accessing past records in one place.

Hi, I'm Ronnie and I'm an engineer and managing director of The Border Engineer Limited.
I've been with the company for 10 years now, been in the trade for 11 years. Hi, my name is Ben and I'm an engineer here at The Border Engineer. I've been using Gas Engineer software since I began here at The Border Engineer. Yes, I've used other software and I found that the other software, there wasn't any capability to edit live customers' details, records. Other software I've also had to enter each customer's address boiler details, serial numbers, all manually, which is time-consuming.
So before using Gas Engineer Software, we used to fill out paper certificates. The advantage of having the software is that you can— it's all more instant, it's sent directly to the customer, so you've not got to worry about keeping or losing paper copies.
My favourite feature of the Gas Engineer Software will be the layers and the ability to go back in time on the records. Any particular address, you can look through previous years' history, certificates, photos, any reports, so you can actually go into the job prepared.
Yeah, I definitely recommend the Gas Engineer software. It makes life a lot easier, whether it's organizing your day, whether it's issuing the certificates and records, whether it's viewing past records. Everything is just nice and easy in one place.